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Hrithik Roshan

@hrithikroshan

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Trust and safety professional with expertise in data analysis.

India

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What I'm looking for

I am seeking a role that fosters innovation and values data-driven decision-making.

I am a dedicated Trust and Safety Professional with a strong background in data analysis and content moderation. Currently, I work at FRND, where I have successfully enhanced trust and safety measures by analyzing and moderating over 10,000 pieces of user-generated content monthly. My efforts have led to a remarkable 30% reduction in policy violations, showcasing my commitment to maintaining a safe online environment.

In my previous role at Cogent E Services, I facilitated efficient communication and incident response, resolving over 100 customer queries daily. This experience honed my skills in optimizing data entry workflows, resulting in a 35% increase in processing speed. My academic background in Computer Science and Engineering from the Indian Institute of Information Technology Kalyani further complements my professional journey, equipping me with the technical skills necessary to excel in this field.

Experience

Work history, roles, and key accomplishments

Current

Trust and Safety Professional

Current

FRND

Nov 2023 - Present (1 year 7 months)

Enhanced trust and safety measures by analyzing and moderating over 10,000 pieces of user-generated content monthly, leading to a 30% reduction in policy violations. Streamlined content operations processes using Microsoft Excel, improving data accuracy and reducing report generation time.

Content Moderation Data Analysis Microsoft Excel User Retention Trust and Safety Problem Solving

AI Intern

Codsoft

Dec 2023 - Dec 2023 (0 months)

Conducted research and compiled data to update spreadsheets, producing timely reports that improved operational efficiency. Collaborated with teams to analyze problems and implement innovative solutions, streamlining processes.

Research Spreadsheets Team Collaboration Problem Analysis Reporting Data Compilation Process Improvement

Associate

Cogent E Services

Jun 2023 - Oct 2023 (4 months)

Facilitated efficient communication and incident response, resolving over 100 customer queries daily, leading to a 20% improvement in client satisfaction scores. Optimized data entry workflows using Excel, increasing processing speed and reducing errors.

Customer Service Incident Response Data Entry Microsoft Excel Customer Satisfaction Workflow Optimization Communication Skills

Education

Degrees, certifications, and relevant coursework

Indian Institute of Information Technology Kalyani

Bachelor of Technology, Computer Science and Engineering

2020 - 2024

Grade: 8.05

Activities and societies: Students Club Event Coordinator head for IIIT Kalyani. Received 1st Prize in Inter-college Debate competition for excellent speaking and communicating skills. District level Chess Player in 2016-17.

Pursued a Bachelor of Technology in Computer Science and Engineering, focusing on various aspects of computer science including programming, algorithms, and data structures. Achieved a CGPA of 8.05.