At Funding Dynasty, I identify growth opportunities, build strategic partnerships, and help entrepreneurs and business owners find tailored funding solutions. I manage the sales cycle from prospecting through negotiations and closing.
At City Traders Imperium, I managed customer support operations and supervised support staff. I also improved support workflows, maintained knowledge base content, and coordinated technical troubleshooting with development teams.
At Standard Bank Namibia, I supported credit operations and sales teams as a Senior Sales Support professional. Earlier, as a Customer Care Consultant, I handled customer inquiries and complaints across banking operations.
Across roles in banking, fintech, SaaS, sales, and customer support, I’ve worked on client relationships, onboarding, and operational processes. At Digbee, I used Google Analytics and Hotjar to identify customer experience improvements.
