Hosu Julianah Sedomo

I am a detail-driven, people-oriented professional with a Bachelor of Arts in Peace and Conflict Resolution. With a strong passion for solving problems, building efficient systems, and fostering meaningful connections. My journey has been shaped by diverse trainings, including John C. Maxwell’s “Beyond Success” Leadership and Personal Growth Program, Potter's Faith and Leadership Academy, The Eloquence Circle in Public Speaking, and specialized training in Virtual Assistance.

Proficient in CRM tools (Freshdesk, HubSpot, Zendesk), productivity platforms (Microsoft Office Suite, Google Workspace), project management systems (Trello, Asana, Monday.com), and communication tools (Slack, Zoom, Microsoft Teams), I combine technical expertise with human-centered skills to deliver excellence.

Recognized for my strategic problem-solving, clear communication, and warm personality, I make collaboration seamless and customer experiences exceptional. Passionate about growth, leadership, and impact, I am committed to contributing value to organizations by blending precision, creativity, and empathy in every role.

Beyond customer service and virtual support, my academic background in peace and conflict resolution reflects my deeper passion for helping people overcome challenges that affect both their productivity and emotional well-being. I am driven to solve problems not only technically but also with empathy, ensuring people feel heard, valued, and supported. Looking ahead, I am eager to collaborate with NGOs and organizations where I can channel this passion into creating environments where individuals and communities thrive, free from emotional burdens that hinder them from truly enjoying life.