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Hoss Ghaffari

@hossghaffari

Operations director at Monkedia who managed $5M+ portfolios and cut expenses by over $60K monthly.

At Monkedia, I directed enterprise projects with budgets exceeding $5M and oversaw more than 50 concurrent client projects. I managed P&L and project financials, and implemented cost-saving initiatives that reduced expenses by more than $60K monthly.

I led cross-functional teams using Agile and Lean methods, established PMO governance and executive reporting, and drove revenue growth through data-driven strategy and AI-powered workflow automation. I also managed an end-to-end M&A project with another marketing company.

Across organizations including LPL Financial, MGM Entertainment, Disney, and T-Mobile, I facilitated Agile delivery, coached teams, and supported product roadmaps. My work has included Agile transformation, program and project management, and coordinating releases across technology teams.

Experience

Work history, roles, and key accomplishments

Current

Director Ops / Project Management

Current

Monkedia

Dec 2023 - Present (2 years 10 months)

Directed a portfolio of enterprise projects with budgets exceeding $5M, ensuring on-time, on-budget delivery aligned with strategic objectives. Led cross-functional teams of 20+ using Agile and Lean methodologies to increase productivity, collaboration, and delivery performance.

Agile Lean PMO P&L management Forecasting Resource Allocation Finance Operations Cost Optimization AI Automation Process Optimization Stakeholder Management Risk Management KPI Reporting M&A

Sr Scrum Master / Project Manager

LPL Financial

Jun 2022 - Oct 2023 (1 year 4 months)

Organized and facilitated Scrum ceremonies for Cloud Engineering and DBA teams. Acted as RTE to organize and prepare for PI Planning sessions and review team roadmap KPIs.

Scrum SAFe PI Planning KPI Metrics Agile Coaching Process Optimization Stakeholder Management Reporting

Sr Scrum Master / Program Manager

MGM Entertainment

Oct 2022 - May 2023 (7 months)

Organized and facilitated Scrum ceremonies for Salesforce and MIO/MSS teams. Partnered with Project Managers and Agile Coaches to create and optimize best practices.

Scrum Agile Coaching KPI Metrics Process Optimization Stakeholder Management Salesforce

Sr Scrum Master / Project Manager

Disney

Nov 2021 - Sep 2022 (10 months)

Drove all Scrum ceremonies for the Cloud Connectivity, Networking, and Software Delivery teams. Provided traditional project management support by creating detailed project plans and timelines.

Scrum Project Management Agile Coaching Process Optimization Stakeholder Management Reporting

Sr Scrum Master / Program Manager

Lululemon

Sep 2021 - May 2022 (8 months)

Ran Scrum ceremonies for all 3 teams in the Order Management platform. Improved processes, optimized Velocity, identified anti-Agile patterns within the org.

Scrum Agile Coaching Process Optimization Velocity Tracking Offshore Team Management Training Program Management

Sr Scrum Master / Project Manager

T-Mobile

Jan 2021 - Aug 2021 (7 months)

Coached an offshore team of 16 working on 4 projects in the RF (Radio Frequency) org. Evaluated team and org Agile maturity and provided in-depth assessment with next steps.

Scrum Agile Coaching Training Mentorship Agile Assessment Product Roadmapping Reporting

Sr Scrum Master / Program Manager

T-Mobile

Feb 2020 - Nov 2020 (9 months)

Coached and mentored network supply chain org on Agile and Lean frameworks. Ran the SoS and CoE meetings to build and grow the Agile practice knowledge base.

Agile Lean Scrum Coaching Mentorship SAFe Training Workshop Facilitation

Sr Scrum Master

Premera

Nov 2019 - Jan 2020 (2 months)

Coached and mentored IT development teams on Agile best practices and improve processes. Drove Agile transformation across the organization by identifying roles and implementing SAFe.

Agile Scrum SAFe Coaching Mentorship Process Improvement Agile Transformation

Sr Scrum Master / Project Manager

Donnelley Financial Solutions

Dec 2016 - Feb 2019 (2 years 2 months)

Coached the Enterprise CRM team on Agile best practices to improve team velocity, optimize deployments, achieve sprint goals, and increase collaboration. Remotely drove all Scrum ceremonies for the Salesforce IT product team via teleconferencing.

Scrum Agile Coaching Salesforce Process Improvement Training Workshop Facilitation

Sr Scrum Master

BECU

Aug 2016 - Oct 2016 (2 months)

Coached and mentored 2 teams (Governance Compliance & Consumer Lending) on Agile best practices to improve team velocity and collaboration. Acted as servant leader to remove impediments from team level to enterprise infrastructure level.

Scrum Agile Coaching Mentorship Process Improvement Training

Sr Scrum Master / Technical Release Manager

Ericsson

Jan 2016 - Jul 2016 (6 months)

Coached and mentored 3 teams as a Scrum Master by conducting the Agile Scrum ceremonies. Managed E2E releases internally and with T-Mobile for multiple apps across various portfolios.

Scrum Release Management Agile Coaching Continuous Integration Deployment Management Cross Functional Collaboration

Scrum Master / Technical Program Manager

Microsoft Corporation

Dec 2013 - Jan 2016 (2 years 1 month)

Coached 2 Scrum teams and a Kanban team as a Scrum Master by driving all Agile ceremonies. Improved velocity and productivity by removing impediments and advocating Scrum benefits.

Scrum Kanban Agile Coaching Project Management Security Compliance Build Management

Scrum Master / Technical Program Manager

Amazon

Oct 2012 - Sep 2013 (11 months)

Coached 2 Scrum teams as a Scrum Master to maximize team productivity by removing blockers. Managed the review program of all Kindle products by ensuring successful delivery of devices from production factory to executive level personnel and premium reviewers.

Scrum Agile Coaching Program Management Cross Functional Collaboration Product Reviews

Project Manager / Product Owner

Microsoft Corporation

Jan 2010 - Sep 2012 (2 years 8 months)

Utilized Waterfall SDLC to integrate independent platforms and manage B2B operations. Acted as product owner to guide team on releases and manifest product vision for sprint backlogs.

Waterfall SDLC Product Ownership Project Management B2B Operations SME Support

Project Manager / Technical Lead

Microsoft Corporation

Sep 2008 - May 2009 (8 months)

Managed projects using Agile and Waterfall methodologies to integrate systems. Developed project plans and prioritized sprint backlog stories to release new incremental features.

Agile Waterfall Project Management Technical Leadership Sprint Planning Cross Functional Collaboration