Open to opportunities

Hope Sunday

@hopesunday

Message

Dedicated virtual assistant with strong communication and organizational skills.

Nigeria

Message

What I'm looking for

I am looking for a role that values efficiency and teamwork, where I can leverage my skills to support and enhance organizational success.

I am a highly organized and dedicated professional with extensive experience in administrative support and virtual assistance. My journey has equipped me with strong communication skills and a commitment to efficiency, enabling me to contribute effectively to dynamic teams. I thrive in environments where I can optimize administrative processes and enhance productivity.

Throughout my career, I have successfully managed various roles, including as an Administrative Assistant at Encee, where I improved the brand's online presence by over 25% through engaging content creation. My experience as a Live Soccer Commentator allowed me to build an interactive community, enhancing audience engagement significantly. I have also implemented effective lead generation strategies as a Virtual Assistant, resulting in increased conversions and a reliable database for marketing activities.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Encee

Jan 2023 - Oct 2023 (9 months)

Provided administrative support to clients, managed calendars, scheduled appointments, and arranged virtual meetings. Created content for the company’s social media accounts, elevating the brand's online presence and engagement by over 25%.

Administrative Support Calendar Management Client Communication Scheduling

Live Soccer Commentator

Spring Chat Soccer

May 2022 - May 2023 (1 year)

Engaged with the chat room audience during live matches, delivering captivating written commentary and enhancing audience experience. Received positive feedback for post-match analysis, solidifying trust in the quality of commentary.

Audience Experience Written Communication Community Management

Virtual Assistant

Touching Lives Ventures

Jan 2021 - May 2022 (1 year 4 months)

Created effective lead generation strategies and implemented quality checks on data entries, leading to reduced errors and a reliable database for sales and marketing activities.

Lead Generation Data Management Quality Assurance Administrative Support

Front Desk Officer

RITA LOLLY SPA

Jan 2020 - Jan 2021 (11 months)

Scheduled spa services efficiently and maintained a secure cash register. Addressed customer concerns promptly, ensuring high client satisfaction and managing inventory effectively.

Scheduling Cash Management Customer Service Inventory Management Communication

Virtual Assistant & Customer Support Specialist

THE WOODPECKERS

Dec 2018 - Dec 2019 (1 year)

Maintained a positive company image through professional correspondence and streamlined administrative processes. Assisted with expense tracking and provided valuable insights for project success.

Customer Support Administrative Processing Financial Management Research