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Homa AmadiHA
Open to opportunities

Homa Amadi

@homaamadi

I keep IT systems reliable through proactive support, automation, and rapid troubleshooting.

Nigeria
Message

What I'm looking for

I'm looking to apply my IT operations, technical support, troubleshooting, and customer-service skills to keep systems reliable, improve workflows through automation, and help teams deliver seamless technology experiences.

At ChampionX, I deploy, configure, and maintain IT infrastructure for more than 100 users in a fast-paced oilfield services environment. Through proactive monitoring, routine audits, and timely issue resolution, I've cut system downtime by 30%, maintained 98% uptime, and improved operational efficiency by 20% through automation.

I've also delivered data analysis and market research for Sydani Group client projects, supported executive decision-making with clear reports, and managed Benue State University's alumni database for over 30,000 alumni. I bring a customer-focused approach to troubleshooting hardware, software, network, and core-system issues, with a focus on clear guidance and practical solutions.

Experience

Work history, roles, and key accomplishments

ChampionX logoCH
Current

Information Technology Operations Analyst

Oct 2022 - Present (4 years)

Led IT infrastructure deployment, configuration, and maintenance, cutting system downtime by 30%
through proactive monitoring, routine audits, and timely issue resolution

Improved IT workflows by identifying inefficiencies and introducing automation solutions, increasing
overall operational efficiency by 20%

Provided comprehensive technical support for core systems, maintaining 98% uptime and en

SG

Fellow

Sydani Group

Jun 2022 - Oct 2022 (4 months)

Led comprehensive data analyses and market research on over 10 client projects, providing
actionable insights that boosted operational efficiency by up to 25%

Partnered with senior consultants to design research frameworks and conduct feasibility
assessments, contributing to a 90% client satisfaction rate

Delivered clear, high-impact reports and presentations to executive stakeholders, supportin

NC

Corper Laison Officer (C.L.O)

National Youth Service Corps

Jun 2018 - Dec 2018 (6 months)

Served as the primary liaison for over 500 corps members, resolving 95% of reported issues within 72 hours and ensuring seamless communication between NYSC leadership and Corpers

Spearheaded the planning and execution of 10+ orientation and community compliance programs
annually, improving corps member onboarding satisfaction scores by 40%

Facilitated conflict resolution and mentorship initiativ

BU

Senior Programming Officer

Benue State University

Jan 2018 - Jun 2018 (5 months)

Managed and optimized the university's Alumni Database, improving data accuracy by 40% and
enabling engagement with over 30,000 alumni

Collaborated with IT and alumni relations teams to implement features for event tracking,
communication, and reporting, enhancing cross-departmental coordination

Automated key database functions using programming tools, reducing manual input errors by 60% and sup

OL

Intern

ONLINE SYSTEM LIMITED

Feb 2016 - Sep 2016 (7 months)

Installed, configured, and maintained over 50 hardware and software systems, helping improve IT
resource efficiency and system uptime by 20%

Assisted in managing daily network operations, including configuring routers and switches,
monitoring network performance, and troubleshooting connectivity issues, reducing
downtime by 15%

Supported the implementation of system updates and security protocol

OL

Summer Intern

ONLINE SYSTEMS LIMITED

Jul 2015 - Sep 2015 (2 months)

Played a key role in rolling out system upgrades and enforcing security protocols, which improved infrastructure stability and ensured alignment with internal IT governance.

Contributed to smooth day-to-day network operations by setting up networking devices, observing performance metrics, and resolving technical disruptions—helping cut down system outages by 10%.

Oversaw the setup, optimization

Education

Degrees, certifications, and relevant coursework

BI

Bowen University Iwo

Bachelor of Science - BS, Computer science and information technology

2013 - 2017

Tech stack

Software and tools used professionally

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