Victor Oluwatoyin
@victoroluwatoyin
I build reliable AI automation workflows grounded in enterprise IT operations and systems thinking.
NigeriaWhat I'm looking for
At Amo Group of Companies, I administer LAN, WAN, VPN and Active Directory services for 100+ users, sustaining 99% uptime and reducing average incident downtime by 30%. I bring six years of enterprise IT operations experience across Amo Group, Bankyloolas Mobile, John Pofi Foundation and Scan Information Technology & IT Solutions.
I'm now applying that operational grounding to AI automation, building customer-support agents, invoice extraction pipelines, RAG knowledge assistants, lead-qualification workflows and social-media repurposing systems. My work uses n8n, Make.com, Power Automate, OpenAI, Claude, REST APIs, webhooks and practical human-handoff, validation and monitoring logic to create reliable, auditable business automation.
Experience
Work history, roles, and key accomplishments
IT Officer
Amo Group of Companies
Apr 2024 - Present (2 years 5 months)
Administered LAN, WAN, and VPN infrastructure, optimizing Wi-Fi for 100+ users with 99% uptime. Achieved 90% first-contact resolution for incidents, reducing downtime by 30%.
Operational Excellence Officer (IT)
Bankyloolas Mobile
Jan 2023 - Mar 2024 (1 year 2 months)
Prepared monthly IT performance reports for the MD's office, covering KPIs, costs, and compliance. Collaborated with Finance to resolve IT escalations without disrupting operations.
IT Support Officer
John Pofi Foundation
Sep 2020 - Dec 2022 (2 years 3 months)
Resolved complex hardware, software, and network issues, maximizing system availability. Executed installation, configuration, and preventive maintenance schedules.
IT Inventory & Systems Management
PC World / NYSC
Jan 2021 - Oct 2021 (9 months)
Managed IT inventory and systems during NYSC service.
IT Support Officer
Scan Information Technology & IT Solutions
Jan 2018 - Jun 2020 (2 years 5 months)
Installed, configured, and maintained client hardware and software environments. Delivered corrective and preventive maintenance, ensuring system reliability and client satisfaction.
Card Reader Administration & Election Results Upload
INEC/RATECH, Bauchi
Jan 2019 - Dec 2019 (11 months)
Administered card readers and uploaded election results.
Hardware, Software & CCTV Support
FCDA SIWES Internship
Oct 2018 - Mar 2019 (5 months)
Provided hardware, software, and CCTV support during internship.
Education
Degrees, certifications, and relevant coursework
Abubakar Tafawa Balewa University
Bachelor of Engineering, Computer and Communications Engineering
Grade: Second Class Honours
Earned a Bachelor of Engineering in Computer and Communications Engineering with Second Class Honours.
Tech stack
Software and tools used professionally
GitHub
PostgreSQL
Google Drive
Zendesk
JavaScript
JSON
PowerShell
Streamlit
HubSpot
FastAPI
Ubuntu
CentOS
Linux
macOS
Windows
Windows 10
Google Workspace
Gemini
Google Sheets
SendGrid
Twilio
Microsoft Power Automate
HelpDesk+
QuickBooks
SQL
ServiceNow
FreshDesk
Airtable
Hootsuite
Supabase
Qdrant
LangChain
LlamaIndex
Pinecone
OpenAI API
Resend
N8N
PhantomBuster
Firecrawl
X++
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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