Open to opportunities

Hoda J

@hodaj

Crisis counselor with seven years of crisis de-escalation, safety planning, and psychiatric coordination through chat/text and remote client support.

United States

Message

What I'm looking for

I’m looking to provide steady crisis support—chat/text or remote—using empathetic, trauma-aware communication, real-time documentation, and coordinated safety planning within a mission-driven mental health team.

I’m a compassionate, steady communicator with seven years of direct, sustained experience supporting someone living with schizophrenia and bipolar II. I bring crisis de-escalation, safety monitoring, and careful, real-time documentation into a calm, supportive presence—especially during high-stress moments.

In behavioral support and crisis care, I recognized early warning signs of escalation, used de-escalation techniques and safety planning, and maintained empathic engagement while adapting my communication in real time. I coordinated directly with psychiatrists, therapists, and case managers to align on treatment planning, medication management, and follow-up care, with mandated-reporter-level awareness of safety and welfare concerns.

Beyond crisis care, my background includes special-needs childcare, Montessori assistance, wellness retreat facilitation, and design psychology coaching. I help people build mentally supportive living spaces and guide reflective mind-body practices, and I work comfortably and independently in a quiet remote workspace while managing multiple concurrent clients and deadlines.

Experience

Work history, roles, and key accomplishments

Current

Design Psychology Specialist

Current

Independent

Jan 2019 - Present (7 years 6 months)

Shared strategies for creating healthy, mentally supportive living spaces through design psychology, with press features in MSN, Apartment Therapy, and Yahoo. Partnered with brands to communicate wellness and mental-health benefits of their products to a wide audience.

Wellness Focused Messaging

Remote Work (Client Services)

Self-Employed / Client Services

Jan 2014 - Jan 2026 (12 years)

Engaged clients daily with empathy and active listening, guiding them through decisions and documenting interactions in real time. Managed multiple concurrent client relationships and deadlines independently in a remote, service-oriented capacity using digital systems.

Active Listening Client Decision Support Real Time Documentation Data Entry Remote Work Discipline Digital Systems Documentation

Retreat Facilitator

Women's Wellness Retreats

Jan 2021 - Jan 2025 (4 years)

Organized and hosted mind-body connection exercises for retreat guests, guiding groups through reflective, embodied practices. Created a safe, supportive environment for participants exploring emotional and physical wellbeing.

Group Facilitation Mind Body Connection Exercises Embodied Reflective Practices Creating Safe Supportive Environments

Montessori Assistant

Apple Montessori

Jan 2019 - Jan 2020 (1 year)

Worked directly with young children, including students with special needs, supporting individualized learning plans and daily emotional regulation. Communicated progress and behavioral observations with care and clarity to lead teachers and families.

Special Needs Childcare Emotional Regulation Communication With Families Team Collaboration

Behavioral Support & Crisis Care

Private

Jan 2011 - Jan 2018 (7 years)

Provided seven years of sustained crisis support and daily stability for an individual managing schizophrenia and bipolar II, including de-escalation and safety monitoring. Coordinated with psychiatrists, therapists, and case managers to align on treatment, medication management, and follow-up care.

Crisis de escalation Monitoring