NORHELMIYANA User

As a highly organised and detail-oriented individual with a strong background in hospitality, I possess excellent time management skills and a keen eye for detail. With experience in both restaurant and hotel settings, I have developed a strong ability to work independently and as part of a team, ensuring high levels of customer satisfaction and maintaining excellent health and safety standards.

My experience as a restaurant waiter has taught me the importance of providing attentive and proactive service, while my time as a hotel receptionist has given me a strong understanding of the importance of efficient telephone etiquette and active listening. I am confident in my ability to work well under pressure and maintain a calm and professional demeanor, even in high-stress situations.

In addition to my hospitality experience, I also hold a Diploma in Nursing and have a strong foundation in education, having completed my Malaysian Higher School Certification and Malaysian Certificate of Education. I am proficient in Malay, have elementary proficiency in English and Indonesian, and am a beginner in Korean.