People-driven Customer Service Professional with over 10 years of experience delivering exceptional customer experiences, building strong client relationships, and consistently achieving performance targets. Passionate about helping customers, resolving issues efficiently. Experienced in customer support, administration, sales, email and telephone communication, and problem solving.
Hlehle Qwabe
@hlehleqwabe
Beauty consultant specializing in luxury skincare, fragrance, and cosmetics—driving sales through expert consultations and service.
What I'm looking for
I’m a dedicated, results-driven Beauty Consultant with extensive experience in luxury skincare, fragrance, and cosmetics. I’m a strong self-starter and team player who delivers exceptional customer experiences while contributing to business growth.
In my recent role as a La Mer Sales Consultant at Woolworths / Estée Lauder Companies, I represent a premium luxury skincare brand by providing personalised skincare consultations and using deep product knowledge to meet and exceed sales targets. I also operate tills, handle transactions accurately, monitor stock levels, and maintain professional telephone etiquette.
Previously, I worked as a Guerlain Beauty Consultant for Prestige Company, where I sold luxury skincare, makeup, and fragrance products and achieved daily and monthly sales targets through business analysis and action planning. I delivered outstanding customer service, built long-term client relationships, conducted competitor analysis, and submitted weekly store performance updates, while managing merchandising, replenishment, and stock control.
I’ve also held leadership responsibilities, including African Sales Counter Manager at Stuttafords, where I managed counter operations to achieve sales targets, trained and onboarded new staff, and ensured strong counter coverage. Earlier experience as a Fragrance Sales Consultant, Sales Promoter, and Personal Assistant rounded out my communication, attention to detail, and reliability—from sales execution to accurate reporting and paperwork.
Experience
Work history, roles, and key accomplishments
La Mer Sales Consultant
Woolworths / Estée Lauder Companies
Nov 2023 - Dec 2025 (2 years 1 month)
Represented La Mer by delivering personalised skincare consultations and achieving sales targets through effective selling techniques. Managed tills, monitored stock levels for product availability, and provided exceptional customer service and after-sales care.
Guerlain Beauty Consultant
Prestige Company
Sep 2016 - Nov 2023 (7 years 2 months)
Sold luxury skincare, makeup, and fragrance, achieving daily and monthly sales targets through business analysis and action planning. Built long-term client relationships, conducted competitor analysis, and managed merchandising, replenishment, stock control, and sales reporting.
African Sales Counter Manager
Stuttafords
Aug 2014 - Dec 2014 (4 months)
Managed fragrance counter operations to achieve sales targets and ensured counter coverage. Trained and onboarded new staff, sold luxury fragrance brands, and submitted monthly performance reports.
Fragrance Sales Consultant
African Sales Company
Sep 2012 - Jul 2014 (1 year 10 months)
Sold fragrance products and advised customers on suitable choices while building strong client relationships. Met and exceeded monthly counter targets through consistent counter sales and product recommendations.
Brand Sales Promoter
Isilumko Media
Feb 2010 - Feb 2011 (1 year)
Promoted brands including Heita, Cell C, Telkom, and Twinsaver by distributing promotional material in high-traffic areas. Engaged directly with customers to create brand awareness and support product visibility.
Personal Assistant
MultiChoice Africa
Nov 2008 - Dec 2008 (1 month)
Assisted with gift wrapping for 100+ employees and supported day-to-day administrative tasks. Organised and filed documentation and managed printing and photocopying while maintaining attention to detail.
Education
Degrees, certifications, and relevant coursework
Lancevale High School
Matric (Grade 12), Secondary Education
Completed Matric (Grade 12) at Lancevale High School in 2009.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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