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Hlehle Qwabe

@hlehleqwabe

Beauty consultant specializing in luxury skincare, fragrance, and cosmetics—driving sales through expert consultations and service.

South Africa
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What I'm looking for

People-driven Customer Service Professional with over 10 years of experience delivering exceptional customer experiences, building strong client relationships, and consistently achieving performance targets. Passionate about helping customers, resolving issues efficiently. Experienced in customer support, administration, sales, email and telephone communication, and problem solving.

I’m a dedicated, results-driven Beauty Consultant with extensive experience in luxury skincare, fragrance, and cosmetics. I’m a strong self-starter and team player who delivers exceptional customer experiences while contributing to business growth.

In my recent role as a La Mer Sales Consultant at Woolworths / Estée Lauder Companies, I represent a premium luxury skincare brand by providing personalised skincare consultations and using deep product knowledge to meet and exceed sales targets. I also operate tills, handle transactions accurately, monitor stock levels, and maintain professional telephone etiquette.

Previously, I worked as a Guerlain Beauty Consultant for Prestige Company, where I sold luxury skincare, makeup, and fragrance products and achieved daily and monthly sales targets through business analysis and action planning. I delivered outstanding customer service, built long-term client relationships, conducted competitor analysis, and submitted weekly store performance updates, while managing merchandising, replenishment, and stock control.

I’ve also held leadership responsibilities, including African Sales Counter Manager at Stuttafords, where I managed counter operations to achieve sales targets, trained and onboarded new staff, and ensured strong counter coverage. Earlier experience as a Fragrance Sales Consultant, Sales Promoter, and Personal Assistant rounded out my communication, attention to detail, and reliability—from sales execution to accurate reporting and paperwork.

Experience

Work history, roles, and key accomplishments

PC

Guerlain Beauty Consultant

Prestige Company

Sep 2016 - Nov 2023 (7 years 2 months)

Sold luxury skincare, makeup, and fragrance, achieving daily and monthly sales targets through business analysis and action planning. Built long-term client relationships, conducted competitor analysis, and managed merchandising, replenishment, stock control, and sales reporting.

AC

Fragrance Sales Consultant

African Sales Company

Sep 2012 - Jul 2014 (1 year 10 months)

Sold fragrance products and advised customers on suitable choices while building strong client relationships. Met and exceeded monthly counter targets through consistent counter sales and product recommendations.

IM

Brand Sales Promoter

Isilumko Media

Feb 2010 - Feb 2011 (1 year)

Promoted brands including Heita, Cell C, Telkom, and Twinsaver by distributing promotional material in high-traffic areas. Engaged directly with customers to create brand awareness and support product visibility.

MA

Personal Assistant

MultiChoice Africa

Nov 2008 - Dec 2008 (1 month)

Assisted with gift wrapping for 100+ employees and supported day-to-day administrative tasks. Organised and filed documentation and managed printing and photocopying while maintaining attention to detail.

Education

Degrees, certifications, and relevant coursework

LS

Lancevale High School

Matric (Grade 12), Secondary Education

Completed Matric (Grade 12) at Lancevale High School in 2009.

Tech stack

Software and tools used professionally

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