H J

I am a Network Engineer with over 6 years of experience specializing in network optimization, troubleshooting, and technical support. My journey has been marked by a commitment to enhancing network operations and efficiency through effective communication and collaboration. I take pride in my ability to create reports and audits that help optimize network performance, resulting in fewer false alerts and more genuine alerts.

In my current role at VOIS, I provide technical support as part of the Network Operations Center, monitoring network traffic and troubleshooting issues to ensure seamless operations. My contributions have led to significant cost savings for the company by improving the efficiency of monitoring filters and enhancing the resolution of genuine alerts. I actively collaborate with cross-functional teams to identify process improvements and lead initiatives aimed at enhancing operational effectiveness.

My educational background includes a Bachelor of Technology in Computer Science Engineering, which has equipped me with a solid foundation in network performance tuning and various networking protocols. I am passionate about continuous learning and dedicated to mentoring young engineers, fostering a culture of growth and knowledge sharing within my team.