Hisham UserHU
Open to opportunities

Hisham User

@hishamuser

Experienced receptionist with customer service expertise

Morocco

What I'm looking for

Seeking a role with opportunities for growth and development

As a seasoned receptionist with over four years of experience across public and private sectors, I excel in providing top-notch customer service and handling organizational tasks with ease. My expertise includes multitasking, managing administrative duties, and maintaining smooth operations in busy environments. I am self-driven, tech-savvy, and possess advanced computer skills.

I have a proven track record of handling sensitive situations with professionalism and ease. My language skills are a significant asset, as I am fluent in French, Arabic, and English, with conversational proficiency in German. My experience in managing appointment scheduling, patient records, medical billing, and financial information has been invaluable in my previous roles.

I am a strong communicator and have a talent for promoting services, which has resulted in revenue boosts in my previous positions. I am confident in my ability to provide exceptional customer service, manage administrative tasks, and maintain a safe and secure environment for guests and colleagues alike.

Experience

Work history, roles, and key accomplishments

TH

Receptionist

Tangiers Hostel

Jul 2022 - Jan 2024 (1 year 6 months)

Handled customer service, administrative tasks, and maintained smooth operations in a busy environment.

TH

Co-Manager

Tangiers Hostel

Jul 2022 - Sep 2023 (1 year 2 months)

Promoted hostel services, managed multiple duties, and interacted with guests and colleagues in a multilingual setting.

MD

Medical Receptionist

Moulay Rachid Cabinet Dr.Cherradi

Jan 2022 - Jun 2022 (5 months)

Managed office and administrative tasks, appointment scheduling, patient records, and medical billing.

Education

Degrees, certifications, and relevant coursework

MR

Moulay Rachid

High School Diploma

2018 - 2019

Highschool

ET

ETIGA

2016 - 2018

Tech stack

Software and tools used professionally

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Hisham User - Receptionist - Tangiers Hostel | Himalayas