Open to opportunities

hirwa heritier

@hirwaheritier

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Versatile hospitality and marketing professional skilled in customer service, design, and sales.

United Arab Emirates

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What I'm looking for

I seek roles where I can combine hospitality service, creative marketing, and design—preferably in fast-paced teams that value customer experience, growth, and hands-on opportunities.

I am a versatile and motivated professional with hands-on experience across hospitality, customer service, marketing, and graphic design. I deliver high-quality service in fast-paced environments while creating engaging digital content and supporting sales and promotional activities.

My recent roles include café operations where I managed orders, prepared beverages, maintained stock and handled guest concerns, and a marketing internship producing visuals, social posts, and event support to boost brand visibility.

I bring strong client communication, problem-solving, and technical skills in Canva, Figma, Adobe tools, CapCut, and Premiere, and I am ready to contribute creativity and service excellence to hospitality or tech/creative teams.

Experience

Work history, roles, and key accomplishments

Barista / Waiter

Nut Café & Lounge

Jan 2026 - Feb 2026 (1 month)

Delivered high-quality customer service in a fast-paced café, prepared beverages, managed orders and table service, maintained stock and cleanliness, and resolved guest concerns to ensure repeat visits.

Customer Service Order Management Stock Control Complaint Handling POS Time Management

Marketing Intern

Cambridge Weight Plan

Jan 2025 - Dec 2025 (11 months)

Assisted in creating marketing materials and social media content, supported brand campaigns with digital assets and event coordination, and engaged customers online to increase brand visibility.

Social Media Content Graphic Design Event Coordination Customer Engagement Digital Assets Canva Brand Promotion