Hira AhmedKhan
@hiraahmedkhan
Technical Support Engineer at A9IT working with Sophos Firewall and troubleshooting network security issues.
PakistanWhat I'm looking for
At A9IT, I provide technical support and troubleshoot IT and customer issues. I work with Sophos Firewall, security policies, TLS inspection, IPS, and web filtering.
I troubleshoot network connectivity and security issues using structured analysis, and I’m gaining practical experience with email security solutions, including Barracuda. I also collaborate with senior engineers to resolve technical issues.
Previously, I developed Android applications at O3 Interfaces and contributed Android features as an intern at TechnoHawk. My work included Kotlin, REST API integrations, and Android UI development.
Experience
Work history, roles, and key accomplishments
Technical Support Engineer
A9IT
Aug 2026 - Present (2 months)
Provide technical support and troubleshoot IT and customer issues. Work with Sophos Firewall, security policies, TLS inspection, IPS, and web filtering.
Android Developer
O3 Interfaces
Aug 2024 - May 2025 (9 months)
Developed Android applications using Kotlin, Java, and MVVM. Integrated REST APIs using Retrofit and JSON.
Social Media Manager & IT Assistant
Kaleem Technologies
Feb 2023 - Aug 2023 (6 months)
Managed WordPress content, reporting, and IT-related operations. Supported digital workflows and operational tasks.
Education
Degrees, certifications, and relevant coursework
Preston University Islamabad
Bachelor of Computer Science, Computer Science
Grade: 3.6 / 4.0
Bachelor of Computer Science degree from Preston University Islamabad with a GPA of 3.6 out of 4.0.
Availability
Location
PakistanAuthorized to work in
Salary expectations
Job categories
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