Himani Sehgal

I am an enthusiastic and skilled professional with over 3.5 years of combined experience in account management and customer support. My journey has equipped me with a unique blend of skills, particularly in leveraging modern tools like ChatGPT and Canva to create impactful presentations and marketing content. I am certified in Digital Marketing and Professional Presentations, which allows me to bring a creative, AI-driven approach to communication, branding, and customer engagement.

In my previous role as an Account Manager at an Advocate Firm, I maintained financial records and legal documentation while ensuring client satisfaction through clear communication. My experience in the healthcare sector as a Customer Support Executive further honed my ability to manage customer queries and complaints with empathy and professionalism, fostering lasting relationships and collaborating with internal teams to ensure service excellence.