Akil Khan
@akilkhan1
I build positive client experiences through LinkedIn account management, support, and customer engagement.
IndiaWhat I'm looking for
At GetSetResumes, I manage LinkedIn accounts as the primary client contact, guiding clients through requirements, engagement, issue resolution, profile coordination, and content needs. I’ve contributed to approximately 90% issue and escalation resolution without escalation while maintaining 100% support coverage.
I also support client acquisition through LinkedIn lead generation, targeted outreach, market research, and relationship building. Earlier content writing roles at Signity Solutions and GetMyUni strengthened my research, SEO, keyword, and audience-focused communication skills.
Experience
Work history, roles, and key accomplishments
Senior LinkedIn Associate
GetSetResumes
Jun 2022 - Present (4 years 3 months)
Serve as primary client contact for LinkedIn account management, handling requirements, guidance, and issue resolution. Achieved approximately 90% issue resolution without escalation and contributed to 100% customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Gyanveer Institute of Management and Science
Bachelor of Business Administration, Business Administration
Bachelor of Business Administration degree from Gyanveer Institute of Management and Science, completed in 2021.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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