Hildah Saruchera
@hildahsaruchera
Executive leader driving LPG growth, commercial strategy, and operational excellence.
South AfricaWhat I'm looking for
I’m an executive leader with 15+ years across business development, commercial strategy, sales leadership, finance, and operations in the energy and petroleum sectors. I translate corporate strategy into actionable business plans that grow revenue, expand markets, and improve operational efficiency in competitive, regulated environments.
Most recently, as Head of LPG Business at PetroSA, I developed and executed LPG strategy, identified new market opportunities, negotiated complex commercial contracts, and monitored financial performance and forecasts. I’ve repeatedly improved cash flow by reducing debtor days, increased operational efficiency through process re-engineering, and enhanced customer onboarding and service delivery with CRM and performance management tools—while building accountable, high-performing teams through coaching and mentorship.
Experience
Work history, roles, and key accomplishments
Head of LPG Business
PetroSA
Nov 2022 - Oct 2024 (1 year 11 months)
Led LPG business strategy and commercial execution, delivering 90% sales growth and reducing debtor days from 40+ days to 20–25 days to strengthen cash flow. Improved operational efficiency by 45% and increased customer onboarding efficiency by 60% through process re-engineering and CRM/SAP SD optimization.
Customer Services Manager
Totalgaz Southern Africa
May 2009 - Oct 2022 (13 years 5 months)
Managed end-to-end customer service operations, including call centre and complaint resolution, while driving service strategies to improve customer satisfaction and retention. Led credit control and performance management through KPIs, and optimized SAP SD and CRM tools to improve operational execution.
Depot Accountant
Totalgaz Southern Africa
Nov 2006 - Apr 2009 (2 years 5 months)
Managed depot finances, including inventory, cash flow, and debtor accounts, and improved operational efficiency through process improvements. Supervised administrative staff and ensured compliance with company policies.
Education
Degrees, certifications, and relevant coursework
University of Cape Town
Bachelor of Commerce (Honours), Strategic Cost Management Accounting
BCom Honours in Strategic Cost Management Accounting at the University of Cape Town, completed in 2011.
Varsity College
Diploma, Management Accounting & Finance
Diploma in Management Accounting & Finance from Varsity College.
ICB (SA)
Certificate, Bookkeeping
Bookkeeping Certificate from ICB (SA).
ESADE
Executive MBA (EMBA), Business Administration
EMBA (aspiring candidate) program at ESADE.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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