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Hien Anh Pham

@hienanhpham

Research assistant at UNC Greensboro studying anti-Asian hate in North Carolina and supporting surveys that collected 2,000+ responses.

United States

Message

At UNC Greensboro’s Dept. of Sociology/Criminology/Justice & Geography, I support faculty research on anti-Asian hate crimes in North Carolina. I review Vietnamese-language survey questions and research materials, and contribute to outreach and interview facilitation for a project that collected 2,000+ survey responses.

I also presented a research poster through Dean's Undergraduate Scholars: Advancing Knowledge Through Research and Creative Collaboration. At What Da Pho, I coordinate front-of-house operations as a Shift Lead, supporting service for more than 50 customers daily.

Experience

Work history, roles, and key accomplishments

Current

Server/Cashier/Shift Lead

Current

What Da Pho

Mar 2026 - Present (7 months)

Coordinate dine-in, takeout, and phone orders for 50+ customers daily, prepare beverages, and process payments. Promoted to Shift Lead, coordinating front-of-house operations and resolving customer issues.

Customer Service Cash Handling Team Coordination Problem Solving POS systems

Current

Research Assistant

Current

UNC Greensboro

Jan 2026 - Present (9 months)

Support faculty research on anti-Asian hate crimes in North Carolina, collaborating across departments. Review and proofread Vietnamese-language survey questions and contribute to data collection and analysis.

Data Collection Survey Design Proofreading Vietnamese Research Collaboration

Team Member

Panera Bread

Oct 2025 - Feb 2026 (4 months)

Covered opening shifts, stocked bakery items, and operated the cash register. Managed food and beverages according to quality and safety standards while collaborating with team members.

Customer Service Cash Handling Food Safety Teamwork Time Management