Hiba Shouman

Teach English Language Arts to elementary students in an international school setting. Plan and deliver curriculum-aligned lessons, differentiate instruction, use educational technology, and assess student progress.

Taught English and Social Studies to Grades 3 and 4 following an American curriculum. Designed structured lessons, provided extra support, and monitored progress while adapting instruction to learners’ needs.

Provided online English lessons for students of different ages and academic levels. Prepared Grade 12 students for the EMSAT English Exam and delivered personalized virtual lessons in supportive online learning environments.

Handled inbound and outbound calls for clients in the USA and Canada while scheduling appointments. Verified customer information, maintained accurate records, and provided professional customer service with confidentiality.

Entered and updated customer and delivery information in company databases while maintaining organized digital files. Reviewed records for accuracy and reported inconsistencies to support data quality and daily operations.

Assisted tenants with lease agreements, move-in procedures, and onboarding. Managed tenant inquiries, coordinated with maintenance teams, and maintained accurate records of contracts and service requests.

Completed a Pre and Primary Teacher Training (PPTT Level 4) program with 120 hours.

Completed a PGCE Level 7 (Postgraduate Certificate in Education) teacher training program with 120 hours.

Earned a Bachelor of Arts in English Literature from the Lebanese University (Faculty of Literature) in Zahle, Lebanon, graduating in August 2021.

Earned a TEFL Certificate (150 hours total, including online teaching techniques).

Earned a TEYL (Teaching English to Young Learners) certificate with 60 hours of training.