heritage martins

I build and deliver custom AI automation systems through Martins Automation Co. for U.S.-based healthcare practices and small service businesses. I take projects from business-process discovery and workflow architecture through testing, deployment, and handover documentation.

I've built a six-module dealership operating system spanning sales, inventory pricing, finance, trade-ins, service retention, and reputation management, with independent triggers and zero manual oversight between modules. For NVISION Eye Centers, Wild West Detailing, and Job's Kennel, I've deployed voice and conversational AI agents that qualify customers, book appointments, track outcomes, and automate follow-up.

I use n8n, OpenAI, Claude, APIs, webhooks, HubSpot, Vapi, Google Workspace, Slack, and WhatsApp to connect real business operations—not just create prompts or ChatGPT wrappers.

My work includes lead qualification, lifecycle automation, CRM nurture, multi-channel outreach, reporting, enrichment pipelines, and content operations. One lead automation system eliminated missed leads across voice, form, and web channels while reducing manual sales administration by 50–60%.