Open to opportunities

Henry Yen

@henryyen

I build scalable Salesforce CRM workflows, automation, integrations, and reporting for enterprise healthcare and financial services teams.

United States

Message

What I'm looking for

I'm looking to deliver Salesforce administration, automation, integrations, reporting, and CRM transformation solutions while partnering closely with business and technical teams.

At KPMG US, I configure Sales Cloud and Service Cloud workflows, Salesforce Flow automation, security, reporting, and integrations for enterprise CRM operations. I translate stakeholder needs into configuration specifications, user stories, acceptance criteria, and UAT scenarios.

Previously at Verisys Corporation, I supported healthcare credentialing workflows with Service Cloud, Apex, Lightning Web Components, SOQL, data migrations, and REST/SOAP integrations. I also partnered with administrators and business stakeholders on deployments, testing, defect resolution, and production releases.

I began building healthcare Salesforce applications at UnitedHealth Group, configuring platform features and developing Apex, Visualforce, Lightning components, and asynchronous processing. Across my work, I focus on reducing manual effort, improving operational consistency, and delivering reliable Salesforce solutions.

Experience

Work history, roles, and key accomplishments

Current

Senior Salesforce Specialist

Current

KPMG US

Jun 2022 - Present (4 years 2 months)

Configured Sales Cloud and Service Cloud solutions including objects, fields, record types, validation rules, and Flow automation. Developed SOQL queries and supported integrations with REST/SOAP APIs, Named Credentials, and MuleSoft.