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Heng Jiang

@hengjiang1

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QA Manager at Citi Financial Information Services who improved response speed by 35% through performance testing.

China

Message

At Citi Financial Information Services (China) Co., Ltd., I led end-to-end testing and built a standardized framework for high-concurrency financial systems. I also led Jmeter performance testing, improving response speed by 35% and system stability to 99.9%.

At FNZ (China) Ltd., I led testing for insurance and banking platforms, including SingLife and OPBank, and built automation and load-testing scenarios that improved regression efficiency by 45%. Across my roles, I’ve worked with teams to standardize automation, integrate testing into CI/CD, and improve quality in financial services.

Experience

Work history, roles, and key accomplishments

QA Manager

Citi Financial Information Services (China) Co., Ltd.

Nov 2021 - Sep 2025 (3 years 10 months)

Led end-to-end test process management and built standardized testing framework for high-concurrency financial systems. Achieved 100% system performance compliance and improved response speed by 35% and system stability to 99.9%.

JMeter Selenium Python Pandas GitHub Co Pilot AI assisted Testing CI CD Defect Management RCA Performance Testing Testing Automation Test Strategy Team Leadership

Testing Analyst

FNZ (China) Ltd.

Jan 2019 - Sep 2021 (2 years 8 months)

Led testing for insurance and banking platforms (SingLife, OPBank) covering API, mobile App, frontend, and backend systems. Improved regression efficiency by 45% through standardized automation and load testing frameworks.

API Testing Mobile Testing Automation Load Testing Regression Testing Defect Tracking Financial Services

Testing Specialist

PPDF

Oct 2017 - Dec 2018 (1 year 2 months)

Led core financial business testing and P2P custody integration with banks. Built CI/CD testing pipeline integrating Jmeter with Jenkins, reducing verification time and project risk.

JMeter Jenkins CI CD Performance Testing Automation Manual Testing Financial Services

QA Engineer

SAP (China) Co., Ltd.

Jun 2015 - Oct 2017 (2 years 4 months)

Owned MTR/Mentoring module testing in Agile Scrum team. Created and maintained manual & automation test cases and performed API and performance testing.

Agile Scrum Manual Testing Testing Automation API Testing Performance Testing Jira Team Coordination

Test Engineer

Ant Group

Jun 2014 - Jun 2015 (1 year)

Led Alipay payment channel testing covering signing, payment, reconciliation, withdrawal, and refund. Participated in code review and automation environment setup.

Payment Testing Alipay Code Review Automation Risk Identification