Open to opportunities

Helene Behr

@helenebehr

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Experienced PA, Administrator, and Customer Liaison Officer with strong IT skills.

South Africa

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What I'm looking for

I am looking for a job that offers a dynamic and collaborative work environment. I thrive in roles that allow me to utilize my strong organizational and communication skills to support a team and provide excellent customer service. I am seeking a position where I can continue to grow and develop professionally, while contributing to the success of the company.

I am an experienced and highly skilled PA, Administrator, and Customer Liaison Officer with a proven track record of success. Throughout my career, I have demonstrated exceptional organizational and communication skills, allowing me to effectively manage multiple tasks and responsibilities.

One of my key achievements was completing the Pitman's Secretarial Course at Commercial Careers College, where I obtained diplomas in Secretarial and Administrative Studies. This comprehensive training equipped me with the necessary skills to excel in various administrative roles.

In my current position as Marketing Director and Customer Liaison Officer at Masterkraft / Cape Town Catios, I am responsible for advertising and marketing, administration, cold and warm calling, and liaising with customers. I also assist with installations, procurement, despatch, and receiving. My proficiency in Windows 10, Excel, Word, PowerPoint, and Publisher has allowed me to effectively carry out my duties.

Experience

Secretary to Employee Benefits Manager

Truworths Limited

In this role, I managed calls, handled confidential communications, collated financial reports, and provided administrative support for the Employee Benefits Manager.

Confidentiality Financial Reporting Administrative Support

Marketing Director / Customer Liaison Officer

Masterkraft / Cape Town Catios

As Marketing Director and Customer Liaison Officer, I am responsible for advertising and marketing, administration, cold and warm calling, and liaising with customers. Additionally, I assist with installations, procurement, despatch, and receiving. I work with Windows 10, Excel, Word, Powerpoint, and Publisher.

Marketing Advertising Administration Cold Calling Customer Service Procurement Microsoft Excel Microsoft Word PowerPoint

Personal Assistant to Wooltru Director

Wooltru Properties

As a Personal Assistant to the Wooltru Director, I managed diary, organized meetings, handled travel arrangements, reconciled travel expenses, and provided administrative support. Additionally, I assisted with lease documentation, fielded calls, and took dictation.

Travel Administrative Support Document Management Customer Service

Various Temp and Contract Positions

Corporate Placements and own Temp Contracts

During this period, I worked in various roles including Personal Assistant, Secretary, Receptionist, Call Centre Administrator, Property Administrator, and Marketing Assistant for different companies. My responsibilities included handling call center queries, property administration, personal assistance, and marketing support.

Marketing Support Reception Duties Administrative Support Customer Service Typing

Secretary to Merchandise and Promotions Managers and Security Manager

Garlicks Head Office

As a Secretary, I provided support for the Merchandise and Promotions Managers and the Security Manager. My responsibilities included typing for security, organizing promotions, handling sales analysis, and managing complaints and insurance quotes.

Typing Sales Analysis Customer Service Complaint Handling Insurance