Open to opportunities

Heini Kebaier

@heinikebaier

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Result-driven service manager with 12 years in industrial sectors.

France

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What I'm looking for

I seek a role that fosters innovation and values operational excellence, with opportunities for leadership and team development.

I am a service manager with over 12 years of experience in the industrial sector, specializing in plastics, automotive, medical, and chemical industries. My career has been marked by a commitment to building high-performing service teams and driving operational excellence. I have successfully managed international territories and led service business transformations, ensuring maximum customer satisfaction.

Throughout my professional journey, I have overseen the operational management of field service technicians, implemented maintenance strategies, and integrated digital solutions to enhance service efficiency. My expertise includes P&L management, contract oversight, and fostering a strong safety culture through QHSE standards. I am passionate about continuous improvement and have a proven track record of contributing to service transformations through innovative approaches.

Experience

Work history, roles, and key accomplishments

Current

Field Service Manager

Current

KraussMaffei Group

Jan 2023 - Present (2 years 6 months)

Managed a team of 12 field service technicians, overseeing corrective and preventive maintenance for injection molding machines and integrating digital solutions to optimize service efficiency. Developed and monitored maintenance contracts, managed budgets, and contributed to service transformation through digital tools and standardization.

Operational Management Injection Molding SLA Budget Management

Methods & Maintenance Coordinator

Integra Life Sciences

Sep 2015 - Present (9 years 10 months)

Supervised the equipment fleet, including injection and extrusion machinery, overseeing maintenance, testing, and control charts. Implemented continuous improvement projects such as CAPA, RNC, and A3, while monitoring production quality, equipment validation, and document control.

Maintenance Injection Molding Extrusion Continuous Improvement CAPA RNC Quality

QHSE & Energy Manager

MGI Coutier

Sep 2015 - Present (9 years 10 months)

Managed QHSE and energy initiatives, including ISO TS 16949, 14001, and 45001 certifications, and led internal and customer audits across multiple international sites. Acted as a quality process leader, updating FMEA, managing control plans, handling complaints, and facilitating problem-solving groups using methodologies like 8D, Ishikawa, and A3.

QHSE Energy Management Auditing Quality Problem Solving 8Ds

QHSE Facilitator

Solvay

Jan 2013 - Present (12 years 6 months)

Facilitated QHSE processes within the chemical and plastics industries, ensuring adherence to safety and quality standards. Supported the implementation of strong safety cultures and compliance with ISO 45001, 14001, and ISO TS 16949.

QHSE Safety Culture Chemicals Quality Assurance

Injection Molding Team Leader

SFAT POP

Feb 2011 - Present (14 years 5 months)

Led a team in injection molding operations, overseeing production processes and ensuring quality output. Managed daily team activities, contributing to efficient manufacturing and operational goals.

Injection Molding Team Leadership Production Management Quality Control Process Improvement

Education

Degrees, certifications, and relevant coursework

CNAM Lyon

Master's in Management & Occupational Health, Management & Occupational Health

Completed a Master's degree focusing on management principles and occupational health practices. Gained expertise in ensuring workplace safety and optimizing organizational performance through effective health management strategies.

IDECQ

Master’s in Quality Management, Quality Management

Pursued a Master's degree specializing in quality management systems and methodologies. Developed skills in implementing and auditing quality standards to drive continuous improvement and operational excellence.

Lycée Jean-Perrin

BTS in Plastics Engineering, Plastics Engineering

Obtained a BTS (Brevet de Technicien Supérieur) in Plastics Engineering, focusing on the technical aspects of plastic materials and processes. Acquired practical knowledge in design, manufacturing, and quality control within the plastics industry.