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Heidy Villamizar

@heidyvillamizar

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Industrial engineer and operations coordinator who increased patient capacity by 50% through process optimization.

Colombia

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At Oftalmología Avanzada del Suroccidente S.A.S., I applied Lean Six Sigma to administrative workflows and increased patient capacity per shift by 50%. I also implemented tools for patient intake and examination scheduling.

In production at Confecciones Marka, I optimized raw material procurement and usage, reducing operational waste by 20%. I now run an independent cultural souvenirs brand, managing workflows that include local supplier procurement, inventory, and digital marketing.

Experience

Work history, roles, and key accomplishments

Current

Founder & Creative Lead

Current

Cultural Souvenirs Brand

Apr 2024 - Present (2 years 7 months)

Conceptualized and launched an independent retail brand dedicated to designing premium souvenirs that celebrate Colombian culture. Managed end-to-end project workflows, including supplier procurement, inventory management, and digital marketing.

entrepreneurship Project Management Inventory Management Digital Marketing Procurement Business Development

Operations & Administrative Coordinator

Oftalmología Avanzada del Suroccidente S.A.S.

Apr 2024 - Apr 2026 (2 years)

Applied Lean Six Sigma methodologies to administrative workflows, achieving a 50% increase in patient capacity per shift. Managed automated reporting to health insurance providers and directed monthly and annual billing cycles.

Lean Six Sigma Process Optimization Data Analysis Billing Administration Financial Control Regulatory Compliance Patient Intake Scheduling

Digital Marketing & Strategy Manager

Political Campaign (City Council)

Aug 2023 - Oct 2023 (2 months)

Developed a comprehensive 360° electoral marketing strategy encompassing advertising, PR, events, and digital presence. Conducted data-driven research to align campaign messaging with target audiences.

Digital Marketing Strategic Planning Market Research Brand Management Content Creation Multichannel Advertising

Administrative Support Specialist

Oftalmología Avanzada del Suroccidente S.A.S.

Jun 2021 - Feb 2023 (1 year 8 months)

Achieved 100% fulfillment of contractual goals and operational targets. Developed standardized procedures for ophthalmic examination coordination and managed systematic reporting for healthcare payers.

Process Standardization Reporting Data Management Billing Financial Tracking Healthcare Operations

HR & Administrative Operations Specialist

Fundación Horizonte Social

Feb 2020 - Dec 2020 (10 months)

Evaluated and implemented annual strategic plans to align organizational goals with staff performance. Designed and executed recruitment, promotion, and employee wellness programs, and assisted in payroll administration.

Strategic Planning Talent Management Recruitment Employee Wellness Payroll Administration Benefits Management Quality Reporting

Production & Supply Chain Assistant

Confecciones Marka

May 2018 - Dec 2019 (1 year 7 months)

Designed and implemented resource plans to ensure efficient use of materials, labor, and equipment. Optimized raw material procurement and usage, achieving a 20% reduction in operational waste.

Supply Chain Management Inventory Management Production Scheduling Waste Reduction Supplier Coordination Sustainability

Education

Degrees, certifications, and relevant coursework

Fundación Universitaria de Popayán

Bachelor of Industrial Engineering, Industrial Engineering

Activities and societies: Coursework: Process Management, Logistics, Continuous Improvement, Quality Control, Project Evaluation, and Human Resource Management.

Bachelor of Industrial Engineering degree from Fundación Universitaria de Popayán, completed in 2022. Recognized as the top intern of the semester.