Heidy Inoa

I’m a detail-oriented, compassionate professional with experience across administrative support, HR coordination, and fast-paced operational leadership. I bring strong organizational, communication, and customer/patient service skills, and I’m bilingual in English and Spanish.

In HR support roles, I maintained accurate employee records and confidential documents, coordinated staff schedules, and supported onboarding and training activities. I also organized orientation and hiring events to help teams move efficiently into new roles.

My operations experience includes managing daily workflows and schedules as an Operation Shift Manager, along with maintaining accurate reports and documentation. I’m known for multitasking, problem-solving, and keeping work areas safe, organized, and on track.

I also hold current licensure and training including Certified Nursing Assistant (CNA) and Basic Life Support (BLS), plus Traffic Safety certification. I’m now focused on an Administrative Assistant position where I can apply my structure, discretion, and service mindset to support smooth, reliable day-to-day operations.