Hector Colmenares

Run full-cycle outbound programs for B2B service firms, including account research, decision-maker identification, personalized sequences, and follow-up discipline. Built and verified prospect lists in Apollo.io, ZeroBounce, and Debounce, and designed multi-domain sequences in Instantly with SPF, DKIM, and DMARC configuration.

Served as quality and technical representative auditing management systems for ISO 9000 certification and surveillance across multiple sites and industries. Completed over 1,200 assigned audits and sustained 95% client satisfaction over eleven years.

Developed new business and managed corporate client relationships across the full cycle, from first contact to ongoing follow-up. Engaged general managers and department directors to understand their operating context and position tailored solutions.

Designed and delivered a 24-hour internal auditor course, both in-house and open to the public. Trained over 1,200 internal auditors across ten years, covering corrective and preventive action, Pareto analysis, statistical process control, root cause analysis, 5S, Kaizen, Lean Manufacturing, and Six Sigma.

Guided client teams through documenting and implementing quality management systems, from document control to technical records packages. Provided technical and regulatory guidance, led root cause investigations, and built process and product risk assessments.

Completed Consultant Training of 120 hours.

Completed a Chemical Technician program.

Earned a Certificate in Renewable Energy Resources.

Earned a Certificate in Small Business Management.

Certified Quality Auditor (CQA) credential from the American Society for Quality.

Completed a Six Sigma Diploma program of 160 hours.