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heba husseinHH
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heba hussein

@hebahussein

I drive corporate credit transformation through risk expertise, process redesign, automation, and Agentic AI.

Jordan
Message

What I'm looking for

I’m looking to shape corporate banking and credit-risk transformation through process redesign, automation, data-driven decision-making, and Agentic AI, while helping teams adopt new tools through consulting, training, and change management.

At Arab Bank, I lead end-to-end transformation of corporate credit administration, operations, and underwriting, redesigning processes and advancing automation.

I partner with IT, risk, operations, vendors, and credit teams to implement credit assessment tools, data visualization, and the Credit Loan Origination System. My work improves decision turnaround time, credit quality, adoption of new processes, and readiness for AI-driven credit evaluation.

With more than 24 years in corporate banking and credit risk, I’ve managed multibillion-dollar corporate portfolios, supported internal risk-rating implementation and validation, and trained teams across Arab Bank’s branches. I’m also a Certified Agentic AI Builder and certified trainer, consulting and teaching on AI applications in corporate credit and banking transformation.

Experience

Work history, roles, and key accomplishments

Arab Bank logoAB
Current

Credit Transformation Manager

Arab Bank

Sep 2023 - Present (3 years)

Leads the end-to-end transformation of corporate credit functions, overseeing process redesign, automation, and implementation of new credit risk assessment tools. Drives change management and stakeholder engagement to ensure smooth adoption of new systems and processes.

Arab Bank logoAB

Credit Risk

Arab Bank

Jul 2007 - Sep 2023 (16 years 2 months)

Directed the implementation and validation of the internal credit rating system, serving as system administrator and sole internal trainer. Coordinated information flow between global branches and head office, and participated in system optimization and calibration.

SB

Relationship Manager

Société Générale De Banque

Aug 2005 - Apr 2006 (8 months)

Managed a corporate client portfolio with exposure exceeding 500K JD, tailoring facilities to client needs and overseeing execution through committee reports.

CB

Relationship Officer

Capital Bank

Apr 2001 - Jul 2005 (4 years 3 months)

Managed a portfolio of multiple clients from varied market sectors.

Education

Degrees, certifications, and relevant coursework

ZA

Zaka

Certified Agentic AI Builder, Agentic AI

Certified Agentic AI Builder certification from Zaka, completed in 2026.

University of Salford logoUS

University of Salford

MSc, International Business

MSc in International Business from the University of Salford, UK, completed in 2000.

Yarmouk University logoYU

Yarmouk University

BA, Economics

BA in Economics from Yarmouk University, Jordan, completed in 1999.

Tech stack

Software and tools used professionally

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