
heba hussein
@hebahussein
I drive corporate credit transformation through risk expertise, process redesign, automation, and Agentic AI.
What I'm looking for
At Arab Bank, I lead end-to-end transformation of corporate credit administration, operations, and underwriting, redesigning processes and advancing automation.
I partner with IT, risk, operations, vendors, and credit teams to implement credit assessment tools, data visualization, and the Credit Loan Origination System. My work improves decision turnaround time, credit quality, adoption of new processes, and readiness for AI-driven credit evaluation.
With more than 24 years in corporate banking and credit risk, I’ve managed multibillion-dollar corporate portfolios, supported internal risk-rating implementation and validation, and trained teams across Arab Bank’s branches. I’m also a Certified Agentic AI Builder and certified trainer, consulting and teaching on AI applications in corporate credit and banking transformation.
Experience
Work history, roles, and key accomplishments
Credit Transformation Manager
Arab Bank
Sep 2023 - Present (3 years)
Leads the end-to-end transformation of corporate credit functions, overseeing process redesign, automation, and implementation of new credit risk assessment tools. Drives change management and stakeholder engagement to ensure smooth adoption of new systems and processes.
Credit Review Manager
Arab Bank
Nov 2010 - Sep 2023 (12 years 10 months)
Managed corporate credit portfolios for Arab Tunisian Bank and Arab Sudanese Bank, analyzing various credit structures across industry sectors. Prepared credit reports and represented them to senior management, and participated in developing credit policies and products.
Credit Risk
Arab Bank
Jul 2007 - Sep 2023 (16 years 2 months)
Directed the implementation and validation of the internal credit rating system, serving as system administrator and sole internal trainer. Coordinated information flow between global branches and head office, and participated in system optimization and calibration.
Relationship Manager
Société Générale De Banque
Aug 2005 - Apr 2006 (8 months)
Managed a corporate client portfolio with exposure exceeding 500K JD, tailoring facilities to client needs and overseeing execution through committee reports.
Relationship Officer
Capital Bank
Apr 2001 - Jul 2005 (4 years 3 months)
Managed a portfolio of multiple clients from varied market sectors.
Education
Degrees, certifications, and relevant coursework
Zaka
Certified Agentic AI Builder, Agentic AI
Certified Agentic AI Builder certification from Zaka, completed in 2026.
University of Salford
MSc, International Business
MSc in International Business from the University of Salford, UK, completed in 2000.
Yarmouk University
BA, Economics
BA in Economics from Yarmouk University, Jordan, completed in 1999.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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