Heather Woodrome
@heatherwoodrome
Dedicated customer service professional with a passion for helping others.
United StatesWhat I'm looking for
My name is Heather Woodrome, and I am a dedicated and enthusiastic professional with a commitment to excellence and a passion for helping others. With over 10 years of experience in customer service, I have developed strong skills in customer care, support, and organizational abilities. Currently, I work as a Customer Service Representative at Rotech Healthcare, where I empower patients to manage their health and treatment at home.
Previously, I have worked in various roles, including as an Esthetician at Massage Envy and as a Bartender at Maggiano's Little Italy. Each position has allowed me to hone my customer service skills and ensure that patrons have an enjoyable experience. I hold an Esthetician License and am committed to continuous learning and professional development in my field.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Rotech Healthcare Inc.
May 2024 - Present (1 year 4 months)
Provided high-quality medical products and services, including wound care, diabetic solutions, and home medical equipment. Engaged patients in their care and empowered them to manage their health and treatment at home.
Esthetician
Massage Envy
Feb 2023 - Aug 2023 (6 months)
Provided skincare services to clients, including hair removal, facials, hair waxing, body treatments, and makeup applications. Maintained the personal appearance of clients through various esthetician services.
Bartender
Maggiano's Little Italy
Apr 2022 - Jun 2022 (2 months)
Ensured patrons had an enjoyable experience by providing quality customer service in a fast and orderly manner. Took orders, made and served food and drinks, and removed dinnerware efficiently.
Bartender
Tequilas Mexican Restaurant
Feb 2016 - Apr 2022 (6 years 2 months)
Ensured patrons had an enjoyable dining experience by providing quality customer service. Took orders, served food and drinks, and removed dinnerware in a timely manner.
Teller
Scott Credit Union
Dec 2018 - May 2019 (5 months)
Provided account services to customers, including receiving deposits and loan payments, cashing checks, and issuing savings withdrawals. Answered questions in person or on the telephone and referred other bank services.
Server
Denny's
Jan 2011 - Feb 2014 (3 years 1 month)
Ensured patrons had an enjoyable dining experience by providing quality customer service. Took orders, served food and drinks, and removed dinnerware in a timely manner.
Education
Degrees, certifications, and relevant coursework
Skin Institute
License, Esthetics
2021 - 2022
Obtained an Esthetician License, completing comprehensive training in skincare services. Developed expertise in various esthetician practices including facials, hair removal, and makeup application.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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