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Heather Cronister

@heathercronister

Administrative program manager at U.S. Department of Labor OIG who launched tools for expense tracking and reimbursement.

United States

Message

At the U.S. Department of Labor, Office of the Inspector General, I managed administrative support programs covering facilities, projects, contracts, travel, fleet and purchasing. I created planning tools for tracking expenditures, invoices and reimbursements, and trained staff on travel program procedures.

At the Transportation Security Administration, I directed real property services for 46 Federalized Airports and seven Federal Air Marshalls’ secured offices. My process analysis helped save more than $750K on a project, and contract performance measures contributed to more than $1M in rent savings in one year.

At the United States Department of commerce, I coordinated space, logistics, project and travel programs supporting offices across 14 states and Tribal Territories. Earlier, at Morgan Stanley /LAZ Realty Trust, I implemented a leasing and marketing plan that increased first-year annual revenue by more than $3M.

Experience

Work history, roles, and key accomplishments

Management & Program Analyst

U.S. Department of Labor, Office of the Inspector General

Dec 2021 - Jul 2022 (7 months)

Managed and delivered Program Services for DOL-OIG Headquarters and Regional Field Offices, including coordination of facilities, projects, contracts, travel, fleet, and purchasing. Oversaw training and supervision of administrative support programs and ensured compliance with federal regulations.

Program Management Travel Management Training Supervision Financial Management Systems Federal Travel Requirements Federal Acquisition Regulation (FAR)Project Coordination Contract Management Purchase Order Expense Reimbursements Reporting

TSA Real Property Services Portfolio Manager

U.S. Department of Homeland Security, Transportation Securit

Nov 2020 - Dec 2021 (1 year 1 month)

Directed support services for 46 Federalized Airports and 7 Federal Air Marshalls' secured offices, managing space, project, contract, and travel requirements. Saved over $750K and reduced project delays through process modernization, and generated over $1M in rent savings in one year.

Portfolio Management Space Management Project Management Contract Management Travel Management Financial Management Systems Contracting Officer'S Representative Process Improvement Data Analysis Reporting

Space, Leasing & Logistics Coordinator

United States Department of Commerce

Aug 2009 - May 2011 (1 year 9 months)

Developed and oversaw project, contract, space management, logistics, and travel program coordination for 103 offices across 14 states and Tribal Territories. Managed budgets, trained staff, and ensured compliance with federal travel and acquisition regulations.

Space Management Leasing Logistics Project Management Contract Management Travel Management Budget Management Corporate Trainer Compliance Financial Management Systems Reporting

Regional Manager- Leasing, Business Development & Marketing

Morgan Stanley / LAZ Realty Trust

Mar 2006 - Jun 2009 (3 years 3 months)

Created and deployed lease management, business development, and marketing plans for new market expansion, including the largest privatization deal in history (as of 2006). Increased year-one annual revenue by over $3M and managed 2.5 million square feet of retail, office, parking, and specialty storage space.

Leasing Business Development Marketing Property Management Project Management Feasibility Analysis Due Diligence Budget Management Reporting Stakeholder Management

Real Estate Leasing & Marketing Representative

The John Buck Company

Nov 2003 - Mar 2006 (2 years 4 months)

Established and administered leasing and marketing programs for a portfolio of mixed-use, retail, office, and medical properties totaling 1.5 million RSF. Negotiated and executed lease contracts, monitored compliance, and managed a $1.1 million marketing and leasing budget.

Leasing Marketing Contract Negotiation Budget Management Property Management Reporting Due Diligence Stakeholder Management