Hazem Khalid Abd Almonem Mohamed

I am a bilingual logistics and customer-success professional with hands-on experience coordinating international shipments and managing client accounts. I combine strong communication in Arabic and English with operational rigor to support business growth.

At N.I.S Logistics I negotiated supplier contracts that reduced costs by 15% and coordinated shipments achieving a 98% on-time delivery rate, demonstrating measurable impact on efficiency and client satisfaction.

Previously, I handled 50+ daily client inquiries, raising customer satisfaction by 20% through consultative support, upselling, and loyalty-building service. I am proficient with CRM tools like Salesforce and HubSpot and comfortable with MS Office, Google Suite, and basic ERP systems.

I am committed to delivering client-focused solutions in fast-paced, multicultural environments and am open to relocation and visa sponsorship opportunities in Europe or the USA.