Belal Elsayed

Coordinate procurement follow-up across international suppliers, finance teams, and logistics providers to support supply chain operations. Follow up with international suppliers on shipment progress and required documentation to support timely deliveries. Review and coordinate shipping documents, including commercial invoices, packing lists, certificates of origin, and EUR.1 certificates. Check s

Managed Zoho One applications to support daily operations and reporting. Maintained the company's e-commerce platform and product database. Coordinated asset tracking and internal documentation processes. Supported cross-functional operational and marketing activities.

Provided English voice support for international clients. Resolved complex customer inquiries while maintaining high service standards.

Assisted customers in Arabic and English via chat support. Handled complaints and ensured customer satisfaction.

Coordinated daily logistics operations and shipment scheduling. Managed client communication and delivery follow-ups.

Managed administrative data and official documentation using Excel and Word. Coordinated daily administrative operations and reporting tasks.

Promoted hospital services and supported marketing outreach campaigns.

Grade: 3.96

Master's Degree in Operations and Supply Chain Management, ongoing since 2025 with a GPA of 3.96.

Bachelor's Degree in Economic Studies and Political Science from Alexandria University, completed from 2018 to 2022.

DELE B1 Spanish Certificate from Instituto Cervantes.

English B2 Certification from the British Council.

Excel Statistics Essential Training from LinkedIn Learning.

Excel: Tracking Data Easily and Efficiently from LinkedIn Learning.