Open to opportunities

Hazel Yong

@hazelyong

Message

Goal-oriented freelancer with a strong foundation in IT and business.

Zimbabwe

Message

What I'm looking for

I am looking for freelance opportunities that allow me to apply my IT skills and grow professionally.

As a dedicated freelancer, I am currently pursuing opportunities that allow me to leverage my strong foundation in both IT and business. I hold a Bachelor's degree in Information Systems from Universiti Tunku Abdul Rahman, where I gained comprehensive knowledge in systems analysis, database management, programming, and ERP systems. My educational background equips me with the skills necessary to navigate the complexities of the tech industry while understanding business needs.

My recent internship at Finsoft Consulting Sdn Bhd provided me with hands-on experience in IT support, where I assisted users with Epicor ERP issues and ensured smooth system operations. Additionally, my role as an Insurance Agent's Assistant at Prudential Malaysia honed my communication skills and taught me the importance of teamwork and meeting deadlines. I am eager to apply my skills in freelance or part-time roles that challenge me and contribute to my professional growth.

Experience

Work history, roles, and key accomplishments

Text Processor Intern

Finsoft Consulting Sdn Bhd

Oct 2024 - Present (10 months)

Provided IT support via email, assisting users with Epicor ERP issues and ensuring smooth system operations.

IT Support Operations Email Communication Troubleshooting

Insurance Agent's Assistant

Prudential Malaysia

Oct 2021 - Present (3 years 10 months)

Managed social media pages, assisted in daily tasks, and conducted weekly presentations. Participated in daily morning team meetings.

Social Media Management Presentation Teamwork Communication Administrative Support

Intern (Diploma)

Casbay Sdn Bhd

Oct 2020 - Present (4 years 10 months)

Wrote and edited over 200 IT knowledge articles and cloud-related guideline articles. Collaborated with IT specialists to ensure accuracy and relevance of content.

Content Writing Editing Cloud Computing Collaboration

Education

Degrees, certifications, and relevant coursework

Universiti Tunku Abdul Rahman

Bachelor of Information Systems (Honours), Business Information Systems

2021 -

A program combining business knowledge with IT skills, covering systems analysis, database management, programming, e-commerce and ERP systems. This comprehensive curriculum prepared me for roles at the intersection of business and technology.

Tunku Abdul Rahman University of Technology and Management

Diploma in Information Systems, Information Systems

2019 - 2021

A foundational program focused on core IT and business skills, including programming, database management, and systems analysis. This diploma provided a strong base for further studies in information systems.