hazel gomez
@hazelgomez
Customer-focused customer executive delivering organized, timely communication and reliable operational support.
What I'm looking for
I am a dedicated Customer Executive with nearly three years of hands-on experience managing track-and-trace operations, high-volume email communication, and appointment coordination. I deliver accurate, timely information and maintain professional client and internal communications.
I bring strong organizational skills, attention to detail, and a consistent work ethic that help me complete tasks accurately and meet deadlines in fast-paced environments. I am a fast learner who adapts quickly and listens actively to resolve issues efficiently.
I am eager to contribute to a team where I can apply my time-management, email-management, and customer-facing skills to improve operational workflows and support positive outcomes for clients and colleagues.
Experience
Work history, roles, and key accomplishments
Customer Executive
EXL Service
Jan 2023 - Present (2 years 11 months)
Manage track-and-trace operations, handle high-volume email communication, and coordinate appointments to ensure timely delivery and efficient client interactions; maintained organized workflows and consistent positive results over nearly 3 years.
Education
Degrees, certifications, and relevant coursework
Eulogio Amang Rodriguez Institute of Science and Technology
Bachelor of Science, Business Administration
2022 - 2023
Undergraduate studies in Bachelor of Science in Business Administration, Marketing major during 2022–2023.
Angelo Levardo Loyola Senior High School
Senior High School Diploma, Accountancy and Business Management
2018 - 2021
Completed senior high school at Angelo Levardo Loyola Senior High School from 2018 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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