At Phi Consulting LLC, I supported AtoB’s digital fuel card, payroll, and wallet platform. I diagnosed technical issues and card declines, resolved complex billing discrepancies, and maintained CSAT and QA scores above 90%.
I also handled manager callbacks and escalations for trucking and logistics clients. By identifying customer needs and making consultative product pitches, I contributed to a sales opportunity involving a fleet of 1,500+ trucks.
At Audiophile, I manage marketing, social media, and artist relations for an underground music label. At HZM Music, I built a personal brand and client base, organizing and managing 50+ events and handling client work from outreach through negotiation and contracting.
I also have experience trading and sourcing gemstones, precious metals, crystals, and minerals. I work with client requirements, supplier sourcing, valuation, and negotiations to facilitate purchases and transactions.
Pakistan