Open to opportunities

Hassan Eissa

@hassaneissa

Message

I’m a Project Manager and global client operations leader delivering high-impact results.

Egypt

Message

What I'm looking for

I’m looking for a remote-friendly role where I can lead global client operations and projects, manage cross-border workflows, and deliver measurable results—leveraging English C1, training experience, and GDS/system expertise across US/EU time zones.

I’m a Project Manager with 6+ years of international remote operations, corporate education, and client management experience, built across global tech and travel ecosystems. At Expedia Group, I progressed rapidly from early roles to Subject Matter Expert (SME) and Corporate Trainer, supporting tier-3 escalations and real-time agent guidance while maintaining expert proficiency in Sabre, Amadeus, and SPRK.

Today, I oversee delivery timelines and cross-functional workflows for a digital platform within the Egypt branch, ensuring compliance with SLAs and improving internal tracking efficiency. I also bring advanced professional English (C1) to client-facing work—from outbound pipeline qualification to intensive ESL training modules—and I support complex English/Arabic translation projects with strong cultural and technical precision.

Experience

Work history, roles, and key accomplishments

Current

Outbound Sales Development Rep

Current

Zeroalgo

May 2026 - Present (3 months)

Manage international outbound outreach campaigns, engaging high-value leads and qualifying prospects for executive sales meetings. Conduct discovery calls via digital channels, handle objections, and track pipeline metrics for handoffs to closing managers.

Outbound Outreach Lead Qualification Appointment Setting Discovery Calls Objection Handling

Current

Project Manager – Trjim Platform

Current

Gulftic

Oct 2024 - Present (1 year 10 months)

Oversee operational workflows and delivery timelines for the Trjim digital platform within the Egypt branch. Coordinate between corporate clients and execution teams to ensure SLA compliance and improve internal tracking processes.

Operational Workflow Execution Cross functional Coordination SLA Data Management Process Optimization

Current

Freelance Technical Literary Translator

Current

Self Employed

Jan 2021 - Present (5 years 7 months)

Translate technical and literary content between English (C1) and Arabic (Native/C2), ensuring cultural nuance and technical precision. Produced a performance-ready English translation of a full-length theatrical play from the original Arabic.

English Arabic Translation Technical Translation Literary Translation Theatrical Translation

Current

International ESL Instructor

Current

Various Online Platforms

May 2020 - Present (6 years 3 months)

Deliver online English instruction for professional adults and kids, including intensive business communication training and interactive classes. Teach intermediate and advanced grammar, articulation, and conversational fluency tracks and support learners with TEFL-certified instruction.

English Instruction Online Teaching Fluency Adult Articulation TEFL

Corporate Trainer & SME

Expedia Group

Served as a Global English ChatAdvisor and later as a Subject Matter Expert (SME), handling complex tier-3 escalations and providing real-time agent support. Concluded the tenure as a Corporate Trainer, designing instructional paths and onboarding international advisory teams on GDS systems and global travel regulations.