@hassanauser
Customer Service Representative at OUTSOURCE GLOBAL; also trained in Science Laboratory Technology and experienced in customer service.
NigeriaAt OUTSOURCE GLOBAL, I work as a Customer Service Representative. My experience also includes customer service, typesetting, and computer operations at LEXY COMMUNICATION & BIZ CENTRE.
During my SIWES placement at APASI MEMORIAL CLINIC, I carried out experiments and sample testing and supported safety and upkeep. I also served as a Biology teacher and Assistant Laboratory Technician at DAY SCIENCE SECONDARY SCHOOL, JIGAWA STATE (NYSC).
Work history, roles, and key accomplishments
Outsource Global
Jun 2026 - Present (5 months)
Handling customer inquiries and providing support as a customer service representative.
Day Science Secondary School
Jan 2025 - Dec 2026 (1 year 11 months)
Taught biology and assisted in laboratory duties as part of the National Youth Service Corps (NYSC).
Day Science Secondary School
Jan 2025 - Dec 2026 (1 year 11 months)
Assisted in laboratory operations and supported biology teaching.
Lexy Communication & Biz Centre
Jan 2020 - Dec 2022 (2 years 11 months)
Set up computers and hardware, monitored systems, and handled typesetting, photocopying, printing, and customer service.
Apasi Memorial Clinic
Jan 2018 - Dec 2018 (11 months)
Conducted experiments, performed sample testing, and ensured safety and upkeep in the laboratory.
Degrees, certifications, and relevant coursework
Higher National Diploma, Science Laboratory Technology
2022 - 2024
Pursued a Higher National Diploma in Science Laboratory Technology, completing in 2024.
National Diploma, Science Laboratory Technology
2017 - 2021
Earned a National Diploma in Science Laboratory Technology, completing in 2021.
Secondary School Certificate, General Studies
2011 - 2017
Completed secondary education, obtaining the West African Examination Council (WAEC) certificate in 2017.
First School Leaving Certificate, Primary Education
2006 - 2011
Completed primary education, earning the First School Leaving Certificate in 2011.
Software and tools used professionally
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