Hashmeet Kirn
@hashmeetkirn
I resolve Cisco data center issues, lead engineers, and build scalable business operations.
IndiaWhat I'm looking for
I've supported Cisco TAC enterprise clients at Capgemini India, resolving hardware, software, and licensing challenges across Cisco UCS Server Virtualization, HyperFlex, and data center technologies.
As a Team Lead, I led 11 engineers and managed client escalations, Critical Failure Analysis cases, and high-severity incidents while coordinating with cross-functional engineering teams to maintain strong CSAT.
I'm also the founder of Kirn Supermart Jammu, where I've grown a retail business through digital marketing, customer engagement, strategic initiatives, and scalable operational processes.
Experience
Work history, roles, and key accomplishments
Founder & Business Owner
Kirn Supermart Jammu
Apr 2025 - Present (1 year 6 months)
Built and scaled a retail supermarket by driving growth through digital marketing, customer engagement, and strategic business initiatives. Developed scalable operational processes that enabled efficient, largely automated day-to-day business operations.
Served as the primary point of contact for client escalations, Critical Failure Analysis (CFA) cases, and high-severity incidents, ensuring timely resolution and effective stakeholder communication. Led a team of 11 engineers, providing technical guidance and driving efficient case management.
Managed enterprise client engagements for Cisco TAC, specializing in Cisco UCS Server Virtualization, HyperFlex, and Data Center technologies. Diagnosed and resolved complex hardware, software, and licensing challenges while ensuring high client satisfaction and business continuity.
Education
Degrees, certifications, and relevant coursework
Chitkara University
Bachelor of Engineering, Computer Science Engineering
2019 - 2023
Grade: 9.02 CGPA
Pursued a Bachelor of Engineering in Computer Science Engineering with a specialization in Digital Marketing, achieving a CGPA of approximately 9.02.
Christ School Poonch
Senior Secondary, Senior Secondary Education
2017 - 2019
Completed senior secondary education at Christ School Poonch from 2017 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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