Open to opportunities

Hashmath Khan

@hashmathkhan

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Experienced Assistant Manager in Server Management and IT Auditing.

India

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What I'm looking for

I am looking for a role that offers opportunities for growth, a collaborative culture, and the chance to lead innovative IT projects.

With over 17 years of experience in Server Management, Service Delivery, and Identity and Access Management, I have honed my skills in technical support and client-facing roles. Currently, I serve as an Assistant Manager at Deloitte Support Services India, where I lead a team in managing security groups, server access, and application groups, ensuring compliance with information security requirements.

Throughout my career, I have successfully handled over 100,000 tickets related to server administration and incident management. My commitment to continuous service improvement has led to significant operational efficiencies, including the automation of various processes that resulted in substantial cost savings for my organization. I take pride in mentoring new recruits and fostering a collaborative team environment that drives success.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager

Current

Deloitte Support Services India Private Limited

May 2015 - Present (10 years 1 month)

Administered security groups, server access, and user accounts, ensuring compliance with identity and access management policies. Led continuous service improvements, including root cause analysis on incidents and problems, and played a key role in automating various manual processes like Outlook requests and access to colleague accounts. Managed print access groups and provided training and mento

ServiceNow Identity And Access Management GDPR ISO 27001 PowerShell Automation Incident Management Problem Management User Provisioning

Senior System Administrator – Team Lead

GSS InfoTech

Mar 2013 - May 2015 (2 years 2 months)

Administered Domain Controllers, Active Directory, DNS, DHCP, and Microsoft Exchange, ensuring smooth IT operations. Managed Symantec End Point Protection, performed backup and restore operations for Windows and SQL Servers, and maintained IT audit documentation. Implemented automated Anti-Virus updates and backup/restore techniques to enhance data security and disaster recovery.

Active Directory DNS Microsoft Exchange Server Microsoft SQL Server IT Audit ISO 27001 PowerShell

Senior System Administrator – Team Lead

Bateel International

Feb 2006 - Jul 2011 (5 years 5 months)

Administered Domain Controllers, Active Directory, DNS, DHCP, VPN, and SQL Servers, ensuring robust network and database performance. Managed Trend Micro Anti-Virus security solutions and oversaw complete backup and restore operations for Windows and SQL Servers. Implemented automated data transfer from branches to head office and managed server migrations for infrastructure improvements.