harsh s
@harshs
Cloud Engineer & DevOps specialist building multi-cloud CPaaS at scale.
IndiaWhat I'm looking for
I’m a Cloud Engineer and DevOps specialist focused on multi-cloud CPaaS infrastructure. I architect systems that support 1M+ daily calls with 99.9% uptime, combining platform reliability with practical automation.
At Sprinklr, I’ve architected CPaaS infrastructure across 10+ environments and managed key components like FreeSWITCH, Kamailio SBC, and RTPEngine. Using Terraform and Ansible, I delivered multi-cloud deployments (AWS/Azure/GCP) that improved deployment speed by 40% and generated $50K+ annual cost savings.
I also built auto-scaling for 50K+ concurrent calls, reducing latency by 30%. For observability, I created Prometheus exporters for real-time SIP/RTP monitoring and deployed ELK/Prometheus/Grafana stacks to streamline incident response.
Beyond infrastructure, I develop full-stack and AI-enabled solutions. I’m recognized by the Government of India for cybersecurity contributions, and I’ve built projects like an AI incident management platform (Kestra + Supabase) and scalable CI/CD automation for AWS deployments.
Experience
Work history, roles, and key accomplishments
Managing CPaaS infrastructure across 10+ environments supporting 1M+ daily calls with 99.9% uptime
Architected CPaaS infrastructure across 10+ environments supporting 1M+ daily calls with 99.9% uptime, managing FreeSWITCH, Kamailio SBC, and RTPEngine components. Built multi-cloud AWS/Azure/GCP infrastructure with Terraform and Ansible, enabling 40% faster deployments, $50K+ annual cost savings, and 30% lower latency via auto-scaling.
Automated provisioning of 10+ multi-region environments using Terraform and Ansible, reducing deployment time from 8 hours to 30 minutes (93% improvement). Deployed ELK/Prometheus/Grafana monitoring, built Python automation to eliminate 20+ hours of manual work weekly, and integrated VOIPMonitor to improve incident response time by 60%.
Full-Stack Developer Intern
Mercato Fabbrica
Dec 2022 - Aug 2023 (8 months)
Optimized a Ruby on Rails application using Redis caching and PostgreSQL query tuning, reducing load times by 40% while serving 10K+ active users. Delivered 5+ features including Stripe integration and React dashboards, improving mobile conversions by 15%.
Education
Degrees, certifications, and relevant coursework
BMS College of Engineering
Bachelor of Engineering, Information Science and Engineering
2020 - 2024
Grade: CGPA: 9.55/10.0
Bachelor of Engineering in Information Science and Engineering at BMS College of Engineering (2020–2024), achieving CGPA 9.55/10.0.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
Skills
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