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Harsheen Attwal

@harsheenattwal

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Detail-oriented professional with 5+ years in customer service.

Canada

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What I'm looking for

I am looking for a role that values strong communication and offers opportunities for growth in customer service or real estate.

I am a detail-oriented and resourceful professional with over five years of experience in customer service and in-house training as a real estate paralegal. My strong communication skills have enabled me to effectively liaise with clients, professionals, and stakeholders, ensuring smooth and successful operations. I thrive in dynamic environments where I can utilize my analytical and observant nature to drive results.

In my recent role as an Assistant Manager and Social Media Coordinator at Bella & Wren, I managed a team of ten, supervised KPIs, and collaborated with the Marketing Manager to create advertising assets. My experience includes managing client calls and appointments, analyzing engagement data, and enhancing brand image through strategic content creation. I have also gained valuable experience in real estate transactions, assisting lawyers in preparing documents and handling client queries efficiently.

Experience

Work history, roles, and key accomplishments

Content Creation Asst. Manager & Social Media Coordinator

Bella & Wren

Aug 2023 - Nov 2023 (3 months)

Managed a team of 10 at the Fort Langley location and supervised KPIs. Worked alongside the Marketing Manager to create advertising assets, manage social media presence & brand image, analyzing engagement data & creating content.

Team Management KPIs Marketing Social Media Management Content Creation Data Analysis

Jr. Real Estate Paralegal

Paperclip Law Corporation

Oct 2022 - Jul 2023 (9 months)

Assisted lawyers by assessing & preparing documents for real estate transactions from opening to closing. Handled all incoming client queries, calls & scheduling appointments, and registered & e-filed applicable documents with the Land Title Office.

Real Estate Transactions document preparation Client Communication E Filing Soluno Appara

Real Estate Conveyancer

Lionsgate Law Corporation

Aug 2022 - Sep 2022 (1 month)

Tended to client calls & queries, created invoices & scheduled signing appointments. Drafted documents for real estate transactions and registered & e-filed documents with the Land Title Office.

Client Communication Invoicing Real Estate Transactions E Filing Land Title Office Procedures

Education

Degrees, certifications, and relevant coursework

John Casablancas Institute

Diploma, Fashion Business & Creative Arts

Majored in Marketing & PR, focusing on the business aspects of fashion and creative arts. Developed skills in marketing strategies, public relations, and content creation relevant to the fashion industry.

Seneca College

General Arts Diploma, General Arts

Completed a General Arts program, providing a broad foundation in various academic disciplines. Gained diverse knowledge and critical thinking skills applicable to a range of professional fields.