Harriett Williams
@harriettwilliams
Experienced service-focused manager and hypnotherapist skilled in operations, training and data-driven improvements.
United KingdomWhat I'm looking for
I am an adaptable service-focused professional with management experience across hospitality, healthcare administration and independent hypnotherapy. I have built a therapy business from the ground up while maintaining clinical registration and over 300 client hours.
In administrative and hospital roles I quickly learn new systems, design and implement process improvements, and support teams to ease workloads and increase efficiency. I use data analysis to identify trends and reduce costs.
As a manager and supervisor in busy hospitality environments I trained staff, led by example, managed inventories and reporting, and consistently drove service standards and sales. I thrive in high-pressure, people-facing roles.
I hold a Diploma in Solution Focused Hypnotherapy, multiple safety and management qualifications, and I am committed to continual professional development and delivering measurable, client-focused outcomes.
Experience
Work history, roles, and key accomplishments
Solution Focused Hypnotherapist
Williams Hypnotherapy
Jun 2022 - Present (3 years 3 months)
Founded and operate a private hypnotherapy practice delivering over 300 client hours treating anxiety, insomnia, addiction and depression using CBT, NLP and solution-focused techniques; managed business operations including marketing and finance.
Bar Supervisor
The Common Room
Jun 2019 - Jan 2023 (3 years 7 months)
Supervised bar operations and staff from June 2019 to Jan 2023, improved stock rotation and service standards, and maintained team motivation during long shifts to sustain high guest satisfaction.
Purchase Ledger Helpdesk Clerk
Independent Vet Care
Jan 2019 - Jun 2019 (5 months)
Handled purchase ledger and helpdesk tasks, rapidly learned sector-specific processes and produced accurate accounting activity, contributing to efficient reporting and data analysis.
Duty Manager
Be At One Cocktail Bar
Jun 2017 - Apr 2019 (1 year 10 months)
Managed daily operations and a busy team, memorised extensive cocktail menu, conducted stock takes and end-of-night reporting, and drove sales through staff oversight and service quality.
Bar Supervisor
Cosy Club
Jun 2016 - Jun 2017 (1 year)
Trained and supervised new bartenders, managed bar upkeep and maintenance projects, and reported staff progress to management to maintain service standards.
Stable Hand & Riding Instructor
Applegates Farm
Sep 2015 - Jun 2017 (1 year 9 months)
Provided horse care and riding instruction to diverse age groups and disabilities, ensuring safety and an engaging environment while maintaining yard duties year-round.
Waitress
Turtle Bay
Jun 2015 - Jun 2016 (1 year)
Delivered high-quality customer service in a busy restaurant environment, supporting service flow and guest satisfaction from June 2015 to June 2016.
Barista
Costa Coffee
May 2015 - Jun 2015 (1 month)
Prepared beverages and handled customer transactions during a short-term role, maintaining quality and speed of service.
Customer Service Team Member
ODEON Cinema Bath
May 2015 - Jun 2015 (1 month)
Supported front-of-house operations, assisted customers and contributed to smooth screenings and events during a short-term engagement.
Education
Degrees, certifications, and relevant coursework
AHAssociation for Solution Focused Hypnotherapy
Diploma in Solution Focused Hypnotherapy, Hypnotherapy
2022 -
Completed a Diploma in Solution Focused Hypnotherapy in June 2022 and registered with the AfSFH.
Unknown (Personal Licence)
Personal Licence, Licensing
2018 - 2018
Obtained a Personal Licence in February 2018 to authorise sale of alcohol.
Unknown (Management & First Aid courses)
Short Courses (Conflict Management; First Aid; Mental Health First Aid; Team Management), Professional Development
2017 - 2017
Completed courses in Conflict Management, First Aid, Mental Health First Aid, and Team Management in August 2017.
Unknown (Horse Care)
Level 1 Horse Care, Animal Care
2014 - 2014
Grade: Pass
Completed Level 1 Horse Care certification in 2014.
Unknown (GOLA Health and Safety)
GOLA Health and Safety Pass, Health and Safety
2014 - 2014
Obtained GOLA Health and Safety pass in 2014.
Unknown (Level 2 Food Safety)
Level 2 Award in Food Safety in Catering, Food Safety
2012 - 2012
Grade: Pass
Completed the Level 2 Award in Food Safety in Catering in 2012.
Unknown (GCSEs)
GCSEs, Secondary Education
2012 - 2012
Grade: Multiple (A*, A, B)
Completed multiple GCSEs in 2012, achieving top grades including A* in Food Technology and English Language.
Availability
Location
United KingdomAuthorized to work in
Job categories
Interested in hiring Harriett?
You can contact Harriett and 90k+ other talented remote workers on Himalayas.
Message HarriettFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
