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harpreet nagra

@harpreetnagra

Detail-oriented professional with expertise in customer service and cybersecurity.

Canada

What I'm looking for

I seek a dynamic role that fosters growth in cybersecurity and customer service.

I am a dedicated professional with strong organizational and clerical skills, currently serving as a Recreation Clerk for the Corporation of the City of Kingston. My role involves managing schedules, maintaining payroll records, and ensuring accurate data entry using Oracle HRMS. I also handle purchasing and invoicing for supplies, supporting facility bookings and program registrations, which has honed my ability to manage multiple tasks efficiently.

Previously, I worked as a Customer Service Representative at Queens University Campus Bookstore, where I excelled in providing exceptional customer service in a fast-paced environment. My experience extends to cybersecurity as a Security Analyst Intern at Riipen, where I assessed cybersecurity risks and collaborated on risk mitigation strategies. My technical background as a Web Developer at Infosys in India has equipped me with skills in web security and penetration testing, ensuring adherence to industry standards.

Experience

Work history, roles, and key accomplishments

RI
Current

Security Analyst Intern

Riipen

Jan 2024 - Present (1 year 5 months)

Reviewed and analyzed the Risk Management Report, assessing cybersecurity risks and collaborating on risk mitigation strategies. Updated the Risk Management Matrix and presented findings to management.

CK
Current

Recreation Clerk

Corporation of City of Kingston

Aug 2023 - Present (1 year 10 months)

Responsible for clerical duties including data entry and maintenance of payroll records on Oracle HRMS, filing, preparing reports, and creating accurate records. Managed purchasing and invoicing for supplies, supporting facility bookings and program registrations.

QS

Customer Service Rep

Queens University Campus Book Store

Feb 2024 - Mar 2024 (1 month)

Provided excellent customer service, assisting with product selection and resolving inquiries in a fast-paced environment. Managed inventory and processed payments, ensuring accuracy in all transactions.

IN

Web Developer

Infosys

Jun 2019 - Jan 2024 (4 years 7 months)

Collaborated with clients to design secure web layouts and implemented security controls to address OWASP Top 10 vulnerabilities. Conducted penetration testing and provided technical support post-development.

Education

Degrees, certifications, and relevant coursework

harpreet hasn't added their education

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Tech stack

Software and tools used professionally

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harpreet nagra - Security Analyst Intern - Riipen | Himalayas