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Luulya Beyene

@luulyabeyene

Message

I build user-friendly Java and web applications with strong customer support experience.

Canada

Message

I've built a Java-based inventory management system with asset categorization, reporting tools, stock alerts, and database tracking to improve data accuracy and simplify user flows.

Through web programming coursework, I created a dynamic Weekly Kitten Newsletter frontend using HTML, CSS, and JavaScript, including a functional subscription and user-data input form.

At the Canadian Museum of History and Tim Hortons, I supported high-volume public environments by maintaining digital records, using POS systems, resolving inquiries, and collaborating calmly with teams.

Experience

Work history, roles, and key accomplishments

Team Member

Tim Hortons

Mar 2022 - Dec 2023 (1 year 9 months)

Managed point-of-sale systems, processed transactions accurately, and resolved customer service inquiries efficiently. Maintained composure and de-escalated situations during high-volume peak hours.

Point of Sale Customer Service Cash Handling Communication Skills Problem Solving

Resources Centre Co-Op Student

Canadian Museum of History

Oct 2022 - Feb 2023 (4 months)

Collaborated with librarians, archivists, and copyright members to facilitate smooth digital database expansions. Catalogued maps and scanned complex physical records, improving library search accuracy.

Database Management Cataloguing Digital Scanning Attention To Detail Organization

Summer Camp Counsellor Volunteer

Albion Heatherington Recreation Centre

Jul 2021 - Aug 2021 (1 month)

Engaged groups of children in sports, games, and recreation activities using leadership and strong communication skills. Designed and executed structured arts and crafts workshops, boosting participant engagement.

Leadership Communication Skills Event Coordination Child Supervision Problem Solving

Education

Degrees, certifications, and relevant coursework

Algonquin College

Diploma, Computer Programming

2024 -

Pursuing a Computer Programming diploma with coursework in computer essentials, database management, object-oriented programming, web programming, operating systems, and mobile GUI programming.