
Haroun Tourki
@harountourki
I provide IT support, equipment maintenance, and Power BI reporting for construction teams.
What I'm looking for
I've supported users, maintained IT equipment, and kept production work moving at a printing and graphic design workshop in Kef.
During internships with Poste Tunisienne and SONEDE, I maintained workstations and printers, configured business software and systems, and diagnosed hardware and software issues.
I'm trained in IT support for management systems and use Power BI, DAX, Power Query, Excel, and dashboards to support reporting and project follow-up.
I'm looking to bring technical support, digital project tracking, and responsive user assistance to construction-site and design-office teams in the BTP sector.
Experience
Work history, roles, and key accomplishments
Technicien support informatique
Atelier d'impression et de conception graphique
Mar 2026 - Apr 2026 (1 month)
Maintenance of computer equipment and printing machines, ensuring production continuity. Provided technical assistance to users on graphic design software and coordinated printing work to meet production deadlines.
Technicien support informatique
Poste Tunisienne
Jan 2025 - Dec 2025 (11 months)
Maintained computers and printers across multiple service points. Installed and configured business software and provided daily user assistance with internal applications.
Technicien support informatique
SONEDE
Jan 2024 - Dec 2024 (11 months)
Provided first-level technical support to users. Diagnosed and repaired hardware and software faults, and configured systems.
Education
Degrees, certifications, and relevant coursework
Institut Supérieur de Formation Professionnelle du Kef
Technician in Management Information Technology Support, Information Technology
2024 - 2025
Pursued advanced training in management information technology support, focusing on system maintenance, user assistance, and data analysis.
Baccalauréat
Baccalauréat, Letters
2020 - 2021
Earned a Baccalauréat in the Letters section.
El Kef
Advanced Training, Information Technology
2025 -
Completed advanced training in management information technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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