Open to opportunities

Hardiyan Karita

@hardiyankarita

Message

I turn banking and telecommunications data into operational improvements, KPI dashboards, and cost-saving decisions.

Indonesia

Message

What I'm looking for

I'm looking to use data, dashboards, process improvement, and cross-functional collaboration to drive operational efficiency, cost optimization, and strategic business decisions.

At Bank Mandiri, I led data-driven operational initiatives for e-Channel and branch operations, designing KPIs and dashboards used by Department Heads and Regional Operations Heads. I also optimized ATM placement and nationwide cash distribution to improve utilization, reduce costs, and align replenishment with demand.

At Moratelindo, I analyzed service performance, revenue, usage, and operational KPIs to develop improvement plans for management. I built Power BI dashboards, coordinated pricing alignment across sales, finance, and technical teams using Oracle, and prepared executive business reviews.

I've been recognized with Performance Level 1 for Superior Performance multiple times and also deliver freelance Excel dashboards, social media templates, and soccer analysis articles.

Experience

Work history, roles, and key accomplishments

Current

Freelance

Current

Freelance

Sep 2025 - Present (11 months)

Delivered one-time freelance projects for local and international clients, developing customized Excel dashboards for SMEs and local minimarkets. Designed social media feed and story templates for TokoMaciPaci to enhance brand awareness.

Excel Dashboard Design Social Media Design Content Writing

Product Management & Business Analyst Sr. SPV

Moratelindo

Jan 2025 - Jul 2025 (6 months)

Led operational performance analysis across multiple services, translating revenue and usage data into actionable improvement plans for management decision-making. Developed and maintained Power BI dashboards to monitor service performance, revenue trends, and operational KPIs in real time.

Power BI Data Analysis KPIs Oracle SQL Product Management Business Analysis

Business Analyst

Bank Mandiri

Jun 2016 - Jun 2024 (8 years)

Led data-driven operational initiatives for e-Channel Operations and branch operations, supporting performance improvement across regional and head office stakeholders. Designed and monitored operational KPIs and dashboards used by Department Heads and Regional Operations Heads to evaluate productivity and service performance.

Data Analysis KPIs Dashboard Design Cost Optimization Process Improvement SQL Excel Oracle