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Zubair User

@zubairuser2

I turn operational, sales, and program data into organized, actionable workflows.

United States
Message

What I'm looking for

I'm looking for an analytics or operations role where I can use data, CRM tools, reporting, and process improvement to support cross-functional teams and business growth.

I've supported Rutgers University operations by coordinating cross-department asset management, weekly pickups and deliveries, and onboarding for new team members.

As a Program Operations Coordinator for SAS EOF, I managed daily communication with students, staff, and leadership while preparing reports for 100+ students. I also built Excel trackers for scheduling and participation that improved information visibility by approximately 25%.

At Augment Jobs, I researched prospective clients, managed CRM pipeline data across client accounts, and conducted market and competitor research to support growth initiatives. My work contributed to an estimated 15% increase in user engagement and sign-ups.

I'm pursuing a Business Analytics and Information Technology degree at Rutgers University and bring experience in sales operations, reporting, process improvement, and cross-functional coordination.

Experience

Work history, roles, and key accomplishments

Rutgers University logoRU

Student Logistics Analyst

Jun 2025 - Sep 2025 (3 months)

Coordinated operations across 5+ university departments, maintaining accurate records for 100+ assets and supporting timely service across internal teams. Partnered with management to coordinate 20+ weekly pickups and deliveries, maintaining clear communication across departments and operational stakeholders.

Education

Degrees, certifications, and relevant coursework

Rutgers University - New Brunswick logoRB

Rutgers University - New Brunswick

Bachelor of Science, Business Analytics and Information Technology

Grade: 3.4

Pursuing a Bachelor of Science in Business Analytics and Information Technology with a cumulative GPA of 3.4.

Tech stack

Software and tools used professionally

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