Hardeep Narang
@hardeepnarang
I resolve internet, Wi-Fi, router, and customer support issues through voice support.
IndiaWhat I'm looking for
I've supported Verizon customers through Tech Mahindra's voice process, resolving internet, Wi-Fi, router, and connectivity issues while maintaining customer satisfaction.
I troubleshoot technical problems, document and update support tickets, and escalate complex cases to higher support teams and relevant departments. I also handle billing, account, service, and general customer queries.
At LS Pvt Limited, I provided AT&T customer support through a voice process from February 2023 to July 2025.
My technical support foundation includes hardware and software support, network troubleshooting, Windows, remote technical support, ticket management, communication, and problem solving.
Experience
Work history, roles, and key accomplishments
Technical Support Executive
Tech Mahindra
Provided technical support to Verizon customers via voice, resolving internet, Wi-Fi, router, and connectivity issues. Maintained quality, productivity, and customer satisfaction while logging and updating support tickets.
Education
Degrees, certifications, and relevant coursework
Lovely Professional University
Bachelor of Business Administration, Business Administration
Pursued a Bachelor of Business Administration degree at Lovely Professional University.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring Hardeep?
You can contact Hardeep and 90k+ other talented remote workers on Himalayas.
Message HardeepGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
