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Happiness Iluobe

@happinessiluobe

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Product Owner who ships customer-centric products using data and structured discovery.

Nigeria

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What I'm looking for

I’m looking to own products end-to-end—leading discovery, clear PRDs, and data-backed roadmaps—while collaborating with engineering and execs. I value structured delivery, measurable impact, and teams that learn fast through feedback.

I’m a Product Owner with 8 years of experience owning products end-to-end, from discovery and strategy to execution and launch across telecommunication, oil & gas, software development, and real estate. I bring a strong analytical mindset and focus on building customer-centric solutions through clear product definition and alignment.

I’m skilled in defining product roadmaps, writing PRDs, MVP documents, user stories, and acceptance criteria, then translating them into execution with cross-functional teams. Using tools like Mixpanel and Google Analytics, I track product performance and drive data-informed decisions—improving customer retention by 25%.

I also strengthen how work gets delivered: I’ve optimized delivery processes through structured product practices, reduced project delays by 20%, and reduced bottlenecks by 25% by improving digital workflows and coordination. From leading and mentoring a team of 3 Business Analysts to standardizing SOPs and introducing structured discovery processes (30% client satisfaction improvement), I consistently create clarity, risk awareness, and measurable outcomes.

Experience

Work history, roles, and key accomplishments

Current

Project Operations Manager

Current

Sproost Home Advisors

Feb 2026 - Present (4 months)

Coordinated and optimized project workflows across Houzz Pro, Trello, and Asana, reducing project delays 20% within 6 weeks. Managed documentation flow and contract-related administration, and delivered weekly status reporting that reduced bottlenecks 25% within 6 weeks.

Project Management Workflow Management Houzz Trello Asana Agile Scrum Contract Administration Dotloop Jira Status Reporting

Lead Product Owner

Benmore Technologies

Apr 2024 - May 2025 (1 year 1 month)

Led requirements elicitation, analysis, and validation across the product lifecycle while collaborating with cross-functional stakeholders. Introduced structured discovery processes to improve client satisfaction 30% and standardized SOPs to increase delivery efficiency 25%.

Product Management PRDs User Stories Miro Notion Linear Mixpanel Google Analytics

Product Manager

Rungas Group

Sep 2021 - Mar 2024 (2 years 6 months)

Defined and executed a customer-centric product roadmap for transforming Nigeria’s energy industry, leading a cross-functional team of 5. Increased customer retention 25% by analyzing customer feedback with Excel and Power BI and prioritized features using Agile Scrum and Jira.

Product Management Roadmapping PRDs Agile Scrum Jira Market Research Power BI Excel Stakeholder Management

Business Analyst

Rungas Group

Jan 2020 - Aug 2021 (1 year 7 months)

Partnered with senior management to define goals, plans, and budgets, and developed roadmaps, business cases, and strategic recommendations for new initiatives. Performed gap analysis and built a risk/issues matrix, streamlining workflows and improving process efficiency by 15% within 3 months.

Business Analysis Strategic Planning Roadmapping Budgeting Business Case Development Gap Analysis Stakeholder Management

Business Analyst

Digital Bananas Technology

Mar 2018 - Dec 2019 (1 year 9 months)

Elicited and translated business requirements into technical requirements using Confluence and requirement traceability matrices. Built customer personas and journey maps, created HLRs/epics and user stories with acceptance criteria in Jira/Confluence, supported UX wireframes with Balsamiq, and validated UAT test cases with QA.

Confluence Jira Customer Journey Mapping Balsamiq Wireframing