Happiness Enwereuzor
@happinessenwereuzor
Experienced Virtual Assistant skilled in administrative and customer support.
What I'm looking for
I am a resourceful Virtual Assistant with over two years of experience providing administrative, customer support, and digital services to clients remotely. My expertise lies in managing CRM systems, project management, and email/calendar management, all while maintaining a strong focus on time management and effective communication.
At Specstech Africa and ICT Solutions LTD, I have successfully handled inbox management, organized company files, and maintained spreadsheets for tracking invoices and expenses. My commitment to client satisfaction is reflected in my ability to respond to inquiries promptly, achieving a 95% client satisfaction rating. As a freelance Virtual Assistant, I have contributed to various projects, enhancing workflow visibility and improving client communication through effective scheduling and task organization.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Remote
Nov 2024 - Present (6 months)
Scheduled appointments and performed online research to support client content creation. Created social media graphics using Canva and managed projects with Trello and Asana. Organized files in Google Drive and tracked customer interactions using spreadsheets.
Administrative Assistant
Specstech Africa and ICT Solutions LTD
Feb 2023 - Present (2 years 3 months)
Managed inbox and digitized company files using Google Drive, improving accessibility and communication. Created spreadsheets for tracking finances with Zoho and responded to client inquiries, maintaining high satisfaction.
Education
Degrees, certifications, and relevant coursework
Enugu State University of Science and Technology
Bachelor Degree
2017 - 2021
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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